cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

caretaker
Elite

AMD Sofware does not open on my system when launched

Hello normal users and maybe devs,

Its 2022 and this issue still exists, and i have no idea why:

Using windows freshly installed less then a month ago with full wipe, the reason why its freshly installed is because the famous bug that makes the Radeon software to not launch gave me to many problems.

As of now after a fresh build of windows with all updates to date Radeon software decided not to start again, because why not.....after windows or something decided to update something in the back that made the os boot to the welcome screen setup. After that no display driver was found, so the logical solution was to reinstall the same driver or newer ones. No luck in getting Radeon Software to open.

Things that i have tried were:

- Try different driver versions with a complete DDU in safemode between each try;   - No luck with every version up until 21.9.xx;

- The roll back solution; - No luck since there was no previous driver and also after DDU no previous drivers remain;

- Registry solution changing the CN-display version to 0 or match the one reported in device manager; -No luck

- Delete the AppData local CN file solution found online; - No luck;

- Registry clean and then DDU and then recent driver install; - No luck;

Current state is that all drivers install successfully, none of them open up Radeon software.

Why is this important? Let me explain:

Since the fresh install of windows i have installed my printer and an architectural software called Archicad. Everything worked flawless until the bug happened again. The software i use requires some shortcuts that are key to the workflow, that happen to be most of the ones enabled by default in Radeon ReLive something, that can be disabled "IF YOU CAN GET THE APP OPENED". For a week now i'm working like this, can't copy, mirror, move or rotate elements using shortcuts and have to go to edit actions (move, copy, rotate, mirror etc.), you can imagine the awsome workflow i'm having. 

I don't mine, game or run hacks on my macchine and my RX580 is older but perfect for my use, also this bug happens even on newer hardware, and what bothers me is that the only ones looking into this issue is this wonderful community and other users on other forums platforms etc. What bothers me even more is that there is no real solution given by AMD other then useless tickets and reinstall using DDU only to have the bug happen again and again for me and other users. 

 

THIS BUG IS YEARS OLD AND IS NOT BEING MANAGED OFFICIALY,

I REFUSE TO THINK THAT A COMPANY ISSUING FSR 2.0 ULTRA UPSCALE TECH, CLUSTER CPU-S AND ENHANCED SYNC AND MANY MORE TECH, BUT FAIL TO CREATE AN APP THAT OPENS!!

While i am sure many users will try to offer some solutions as this community is known for, its absurd that this is left to the users and no officials are actively looking into this stupid, retarded bug. 

I cannot reinstall windows montly and try every driver version in hope one works everytime windows or radeon software decides to update something in the background.

1 Solution

Actually this is a peer to peer help forum, no AMD does not monitor these forums.

If that happened to me I'd reinstall windows, AMD can't fix a bad windows update...I doubt Microsoft can either.

View solution in original post

124 Replies

thanks for the reply, i haven't installed anything, it worked for a month perfectly, after that, windows decided to update my drivers, without me knowing or aproving, computer booted up with the issue, and rolling back the drivers didn't work, ddu in safe mode did nothing etc. I don't even bother searching for a solution at this point, my goal is just to prove a point, that AMD does not listen to anything on the message board or feedback that users send.

https://community.amd.com/t5/drivers-software/amd-radeon-setting-will-not-open/m-p/170364

https://community.amd.com/t5/drivers-software/amd-radeon-settings-not-opening/m-p/67364

https://community.amd.com/t5/drivers-software/radeon-software-won-t-open/m-p/48525

https://community.amd.com/t5/drivers-software/radeon-settings-won-t-open/m-p/115599

https://community.amd.com/t5/drivers-software/amd-radeon-software-doesn-t-open-with-most-recent-driv...

https://community.amd.com/t5/drivers-software/can-t-open-radeon-settings/m-p/150032

https://community.amd.com/t5/drivers-software/amd-software-not-opening/m-p/495131

https://community.amd.com/t5/drivers-software/radeon-software-not-opening-plz-read-before-rolling-ey...

https://community.amd.com/t5/drivers-software/amd-radeon-software-not-opening-after-november-update/...

https://community.amd.com/t5/drivers-software/radeon-software-rx-580-series-not-opening/m-p/486178

https://community.amd.com/t5/drivers-software/radeon-software-randomly-not-opening-anymore/m-p/43085...

https://community.amd.com/t5/drivers-software/adrenalin-does-not-open/m-p/432355

 

here is a quick 10 sec search on this forum, the issue is old and new still, till this day no response from AMD on any of these and others.

0 Likes

Actually this is a peer to peer help forum, no AMD does not monitor these forums.

If that happened to me I'd reinstall windows, AMD can't fix a bad windows update...I doubt Microsoft can either.

Fair point, however I have noticed some devs responding here and there on some, mentions.

But if its as you say a per to per then I'm going to close this thread

0 Likes
xAHMEDx
Adept I

With all these comments and i want to tell you, There is no solution
Just wait for the company's response
They will never respond to our request
Knowing that this problem is from 2018 and until now there is no solution and all solutions are temporary

Or you reinstall windows......seriously I don't understand why some people will wait forever for someone to fix their problem instead of fixing it themselves, it's really easy and you get a "new" pc when you're done.

0 Likes