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Drivers & Software

Wasylpm
Journeyman III
‎03-20-2021 01:45 PM

AMD software update has affected the way mouse and videos work

2 weeks ago ran Steam and was informed there were newer drivers available, so I let the update occur.

Having completed I then started using my PC.

The mouse movements have become juddery.

Whenever videos play the motions stop briefly before restarting.

Unfortunately instead of instantly doing a system restore, I instead ran driver booster update software, iobit software updater and advanced systemcare. Now system restore won't revert.

Can I get an older version of my AMD software which will reverse the problem?

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2 Replies
MrLeftCoast
Adept II
‎03-20-2021 10:22 PM

Go to amd site https://www.amd.com/en/support and select your video card. then scroll down until you see "previous drivers" link.

I suggest using DDU in safe mode to uninstall your current driver and install an older driver that worked for you.

 

previous drivers.jpg

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Wasylpm
In response to MrLeftCoast
Journeyman III
‎04-04-2021 04:18 PM

I firstly went to Device Manager to Display adaptors and disabled the AMD graphics driver.

Then as suggested, uninstalled the driver in Safe mode usinf the DDU software.

I couldn't find the driver on the AMD site, the auto search/load facility gives me the wrong software, which is what I don't want.

I did a search on the graphics card (AMD Radeon(TM) R5 Graphics) and one of the resulting choices offered was Driver Scape. Searched through the various options for my PCs Operating System. I then downloaded it and ran the software. Hey presto my system is running perfectly.

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