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Drivers & Software

Nunox
Journeyman III

AMD software not working

When I right-click on my desktop, I can click on "AMD Radeon Software" and I get a message popup that says "The version of AMD Radeon Software you have launched is not compatible with your currently installed graphics driver. Please check your system for another version of Radeon Software that may currently be installed. A factory reset of your Radeon Software installation is recommended." I have done the factory reset, reinstalled and updated the driver, and then the software will work. When I turn off and turn back on my computer the next day, I get the same message. 

 specs are NVIDIA GeForce RTX 3070 laptop GPU and an AMD Ryzen 9 5900hx, windows 10 64 bit 

Please did anyone find a real fix? HELP! and I also saw the issues fixed in the new and software, 21.7.1 notes! should I go and install that?  hope it works as I don't want to factory reset my pc again and again, please! any suggestions? 

Ranz12345_0-1634436080325.png

 

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4 Replies

https://www.notebookcheck.net/Razer-Blade-14-Ryzen-9-RTX-3070.550343.0.html

You must update the Nvidia graphics and the Amd graphics

ASUS ROG Strix G17 G713 · Ryzen 9 5900HX · RTX 3070 130W · 17.3”, Full HD (1920 x 1080), 300 Hz, IPS...

This is my laptop, i tried to update all drivers but the next day same error for AMD as in the above image!

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So from your specs, you don't have an AMD Radeon graphics card installed, only Nvidia, is that correct.

If so, go to Programs and Features locate any Radeon Graphics software and delete, you do not need it

AMD Ryzan 5 3600, Asus GeForce GTX 1650 Graphics (522.30), Asus Prime B550M-A LGA 1200 mATX Motherboard, (BIOS 2003) Cooler Master MWE White 230v 550W 80+ V2 Power,500GB SSD, 16GB DDR4 Ram, 2TB HDD, 32inch Phillips 1920 x 1080 Monitor, Samsung 28 inch 3840x2160 UHD 4K LED Monitor. Win 10 21Hl, Build 19043.11466
Anonymous
Not applicable

Deactivate network card + Windows Update and set device installation settings to no. In safe mode with DDD delete all AMD / Nvidea graphics drivers / monitor drivers, restart and install, then restart and install the previously saved Katalyst software, if graphics card and driver are correctly displayed in the hardware, activate the network card. The procedure prevents the automatic installation of Microsoft drivers.

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