Drivers & Software

[doctacarta85]

Recently upgraded to 19.4.1 from 19.1.1 via DDU safe mode uninstall/clean install and now the AMD Settings aren't loading from either the task-bar or start menu. Any ideas? 

Computer Type: State if your computer is a Desktop or Laptop and either the brand and model or if it is a custom build.GPU: Sapphire Vega 64 - base modelCPU: i& 4770KMotherboard: Gigabyte Z97MX-Gaming 5RAM: 32GB 4 sticksPSU: Corsair 800W BronzeOperating System & Version: Win10GPU Drivers: 19.4.1Chipset Drivers: Where do I find this?Background Applications: ?Description of Original Problem: See original post.Troubleshooting: See original post.

[goodplay]

If you still have the backup folder in Local Disk (C:) > AMD > Win......

go to 

(the B number will be different to my pic).

Try installing from that.

[doctacarta85]

Should I uninstall first then use your method or do a install from your method with the driver already being installed?

[doctacarta85]

Which one just I try from? 19.4.1 since that is the one which is currently installed?

[goodplay]

Use the 19.4.1 and don't have to uninstall first.

[doctacarta85]

Screen is stuck there. I tried executing the WU file from that folder location but nothing happens.

[goodplay]

Worked for me, hung several seconds at the end though(normal ?).

Perhaps you have a corrupt download ?

Suggest you try the previous 19.3.3, do not use DDU for this.

Download/save the full driver pkg. direct from amd driver page (not from settings).

Start install, choose Custom > clean install.

See if that installs correctly. 

[doctacarta85]

So you are suggesting downloading this -> Download Not Complete | AMD 

When I execute it then click on "custom" then "clean install" option, correct? 

I'll do this tonight after work.

Thanks!

[goodplay]

Yes, download/save then start install from the saved pkg..

[doctacarta85]

This did not work and AMD tech ticket hasn't added in value. I am just going to reinstall windows  

[doctacarta85 · Accepted solution]

Windows 10 reset with option of all files fixed it! Reset took around 30min. I now on a working version of 19.4.1!

[pokester]

Much of the time just express installing the driver over itself again will fix this. If not do a clean install.

[doctacarta85]

I did this and it did not work.