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Drivers & Software

Sam0
Journeyman III

Amd Ryzen Apu Black Screen Error How to Fix

Hi, i just bought a new pc and i just cant play anything on it, i get black screen shortly after, and rarely it ever goes out. When it does, it shows a error mesage. I tried changing the TDR stuf in the reg, reinstalled the driver, tried other versions, used ddu, and the problem persists. This is my config:

AMD Ryzen 7 5700G

16gb ram

Gigabyte A520 Aorus elite 

650w power suply 

500 ssd

it goes black screen after a minute or two (sometimes less)

Can someone help me please? Is there a specific driver i should use, or some hidden config i should change? I just want to use my integrated graphics for a while before buying a new gpu

A friend also opened a topic with the same problem, but no answer was given.

please help us waiting for your reply

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3 Replies
vialli100
Forerunner

If it's new, return it to the supplier for warranty repair..

AMD Ryzen 7 3700x, Asus Tuf Gaming RX 6700 XT, Asus TUF Gaming x570 Plus, 32gb Corsair Vengeance 3000mhz, Samsung 970 EVO Plus 1tb NVME, Samsung 960 EVO 500gb NVME, Lian Li Galahad AIO 240mm, Seasonic X850 PSU.
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So which product should I send for warranty?

 

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Sam0
Journeyman III

You have created a community. but you can't even answer our problems  AMD wake up

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