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Drivers & Software

whydoubleut
Journeyman III

AMD Ryzen 5 3400g bluescreen. Stopcode: thread stuck in device driver

It starts normal when I play, in the middle of the game, or after  I play 1 or 2 games or even more, suddenly my fps dropped. And if I quit the game, the computer freeze, and in same cases, when its not freezing, my computer goes bluescreen, and theres a word says stopcode: thread stuck in device driver. Please help me!! #ryzen 5 3400g #blue screens

9 Replies
jei
Adept I

Re: AMD Ryzen 5 3400g bluescreen. Stopcode: thread stuck in device driver

I had also bluescreen problems. Now all is ok. Rysen 5 3400G blackscreen and bluescreen  But try to update your amd driver first

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elpandah
Journeyman III

Re: AMD Ryzen 5 3400g bluescreen. Stopcode: thread stuck in device driver

i have the same problem! how did you fix it

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elpandah
Journeyman III

Re: AMD Ryzen 5 3400g bluescreen. Stopcode: thread stuck in device driver

i have this error too, how do you fix it? /tengo ese mismo error tambien, como lo arreglaste?

What do you want to do ?
New mail
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krainser
Adept I

Re: AMD Ryzen 5 3400g bluescreen. Stopcode: thread stuck in device driver

Are you using Asrock motherboard?  Please consider reading this topic. "Thread Stuck in Device Driver" BSOD Error Almost Daily - Windows Crashes and Blue Screen of Death (... 

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vithor14
Journeyman III

Re: AMD Ryzen 5 3400g bluescreen. Stopcode: thread stuck in device driver

i have literally the same problem with a colorful ab350m-k pro v14 motherboard, i literally dont know how to fix it and i need help 

tiag0coelh0
Journeyman III

Re: AMD Ryzen 5 3400g bluescreen. Stopcode: thread stuck in device driver

I also have the same problem, when I go to play, in the middle of the game the screen freezes and the blue screen appears. I use a Ryzen 5 3400G with a motherboard (AB350M-K PRO V14 COLORFUL)

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tiag0coelh0
Journeyman III

Re: AMD Ryzen 5 3400g bluescreen. Stopcode: thread stuck in device driver

Você descobriu qual o problema?, tenho um ryzen 3400g e uma ab350m-k pro v14 colorful e estou com esse erro também

Did you find out what the problem is ?, I have a ryzen 3400g and an ab350m-k pro v14 colorful and I have this error too

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eduardocf2
Journeyman III

Re: AMD Ryzen 5 3400g bluescreen. Stopcode: thread stuck in device driver

ENGLISH:

Sup guys.

So pretty much what you need to do is:

-

> Format windows completely 

> Run a DDU to completely erase previous drivers (Audio and APU)

-

ATTENTION:

> Now, go to you motherboard's site and download both the "AUDIO" and "APU + CHIPSET" drivers.

> Now, install only them. DO NOT update or install any other drivers  (obviously you can windows update previously from doing this).


The BSOD was being cause because AMD's newest drivers do not support ryzen i think, i did this and it worked from me.

Also, remember to set your motherboard's configurations to default or a corret memory frequency.


-

-


PT-BR:

 

Olá, pessoal.

O problema é no próprio SOFTWARE da AMD.

Pra resolver, é só fazer o seguinte:

-

> Reinstalar o Windows do 0 (Excluir tudo)

> Rodar um DDU, pra limpar vestígios de drivers passados (limpar áudio e apu).

ATENÇÃO:

> Agora você vai baixar SOMENTE os drivers de "Áudio" e "CHIPSET + APU" diretamente no site da fabricante da placa mãe.

> Após instalar, é só você *Não atualizar* mais o software.

O problema era gerado por causa  da própria amd (tanto o APU dos processadores Ryzen quando o Software Adrenalin) que está com bugs.

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portacha
Journeyman III

Re: AMD Ryzen 5 3400g bluescreen. Stopcode: thread stuck in device driver

Same isues. Blue screen in ubuntu 20.04 and windows 10

its more frequently when y use GPU.

Specs:
Versión 10.0.19042 Compilación 19042
Descripción adicional del SO No disponible
Fabricante del SO Microsoft Corporation
Nombre del sistema DESKTOP-571H6EP
Fabricante del sistema ECS
Modelo del sistema A320AM4-M3D
Tipo de sistema x64-based PC
SKU del sistema
Procesador AMD Ryzen 5 3400G with Radeon Vega Graphics, 3700 Mhz, 4 procesadores principales, 8 procesadores lógicos
Versión y fecha de BIOS American Megatrends Inc. 5.14, 15/07/2019
Versión de SMBIOS 3.2
Versión de controladora integrada 255.255
Modo de BIOS UEFI
Fabricante de la placa base ECS
Producto placa base A320AM4-M3D
Versión de la placa base 1.0
Rol de plataforma Escritorio
Estado de arranque seguro Desactivado
Configuración de PCR7 Se necesita elevación de privilegios para ver
Directorio de Windows C:\Windows
Directorio del sistema C:\Windows\system32
Dispositivo de arranque \Device\HarddiskVolume1
Configuración regional México
Capa de abstracción de hardware Versión = "10.0.19041.488"
Nombre de usuario ---
Zona horaria Hora estándar central (México)
Memoria física instalada (RAM) 8,00 GB
Memoria física total 5,93 GB
Memoria física disponible 1,54 GB
Memoria virtual total 10,8 GB
Memoria virtual disponible 4,43 GB
Espacio de archivo de paginación 4,85 GB
Archivo de paginación C:\pagefile.sys
Protección de DMA de kernel Desactivado
Seguridad basada en la virtualización No habilitado
Compatibilidad con cifrado de dispositivo Se necesita elevación de privilegios para ver
Hyper-V - Extensiones de modo de monitor VM Sí
Hyper-V - Extensiones de traducción de dirección de segundo nivel Sí
Hyper-V - Virtualización habilitada en Firmware Sí
Hyper-V -Protección de ejecución de datos Sí


Crash Stats:
22721-7437-01.dmp 27/02/2021 15:15:42 THREAD_STUCK_IN_DEVICE_DRIVER 0x100000ea ffffe189`54066080 00000000`00000000 00000000`00000000 00000000`00000000 amdkmdag.sys amdkmdag.sys+1a9f13 x64 ntoskrnl.exe+3f5a80 C:\Windows\Minidump\022721-7437-01.dmp 8 15 19041 1.493.124 27/02/2021 15:18:43

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