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Drivers & Software

derwenac
Journeyman III

AMD ReLive keeps telling me "Recording disabled due to protected content" even though nothing is running in background that could be protected content

When i reinstall driver and ReLive, it works fine for about 1 day (or less) and i can record a couple of clips, next time i restart my pc it stops allowing me to record because of protected content. Is there any explanation about this? It is weird and i don't want to use other software for recording because most of them hog my cpu and gpu and i have low end pc.

12 Replies
vocalhero
Adept I

Re: AMD ReLive keeps telling me "Recording disabled due to protected content" even though nothing is running in background that could be protected content

Umm, really AMD?? Not one tech or even customer support person is going to address this? I've seen other people post about this same problem at least as far back as 2016 and you still haven't fixed it. I had to restart my computer to fix the issue and missed out on some crucial footage at the same time. This is stupid, why push software that doesn't work, ignore your customers and refuse to fix the bugs? ReLive should still be in BETA with all the problems it has. Smh

0 Likes
kingfish
Volunteer Moderator
Volunteer Moderator

Re: AMD ReLive keeps telling me "Recording disabled due to protected content" even though nothing is running in background that could be protected content

This is a user to user forum. If you want to contact AMD about your problem, use the many reporting links made available to you.

0 Likes
user7791
Adept II

Re: AMD ReLive keeps telling me "Recording disabled due to protected content" even though nothing is running in background that could be protected content

I have the same problem. I tried launching the wizard. Nothing happened. I chose report online and it sent me to a webpage about graphics cards, not the software. I'm wondering why this continues to be an issue after 3 years.

0 Likes
kingfish
Volunteer Moderator
Volunteer Moderator

Re: AMD ReLive keeps telling me "Recording disabled due to protected content" even though nothing is running in background that could be protected content

0 Likes
vocalhero
Adept I

Re: AMD ReLive keeps telling me "Recording disabled due to protected content" even though nothing is running in background that could be protected content

I've reported this issue via Radeon settings twice already. The first time was almost 2 years ago now. I expressed my bewilderment via a reply to this thread knowing full well that it was on a user to user forum as a last ditch effort, a "Hail Mary" if you will, in hopes that maybe the developers at AMD live in backwards land. Heck, if they push alpha quality software that's riddled with bugs on their paying customers then maybe they do other backwards crap like read the user forums instead of the bug reports they get, cause they sure as heck DON'T do that. If they DO read the reports, they definitely make little to no effort in fixing the bugs. I mean, 2 years? Really? And there's no way I'm the first and only person to report this bug. No freaking way. 

user7791
Adept II

Re: AMD ReLive keeps telling me "Recording disabled due to protected content" even though nothing is running in background that could be protected content

I was able to make it work one time. I had to clean uninstall and install Adrenaline again. Turned off Windows Ransomware to allow an unhindered installation. Worked fine until I restarted my PC after cleaning the dead registry keys and shortcuts. I read the application only works for OpenGL applications if the application is in window mode, which it was in window mode. Same message appears saying the intended view is protected content. I would pay the same as a Cyberlink screen recorder if this AMD software worked. It looks much cleaner than Cyberlink's. Also requires less permissions to congest my C: drive.

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user7791
Adept II

Re: AMD ReLive keeps telling me "Recording disabled due to protected content" even though nothing is running in background that could be protected content

Thanks Kingfish; that is the form I found earlier. It wants my GPU information to address problems with the GPU. Problem is not the GPU, it's the software Relive.

0 Likes
user7791
Adept II

Re: AMD ReLive keeps telling me "Recording disabled due to protected content" even though nothing is running in background that could be protected content

Can anyone suggest a decent screen recorder other than Cyberlink or OBS? It needs to allow video production of 60fps or higher too.

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user7791
Adept II

Re: AMD ReLive keeps telling me "Recording disabled due to protected content" even though nothing is running in background that could be protected content

I finally discovered how to make it work. Since Destiny 2 is recognized as an OpenGL application, Relive is protecting the content. I had to start the game in window mode, open the Relive application, and then switch the game to windowed fullscreen. Everything works now, but I'm forced to undergo the same process every time I want to use Relive. I haven't tried the streaming yet; waiting for the new fiber ISP in town to install my service.This application should really be updated. It is better than Cyberlink Screen Recorder 4 or OBS. If AMD made some changes to the recording permissions and increased the resolution options, this application would blow away the others.

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