cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

rpherbig
Journeyman III

AMD Radeon Software unable to start

Every time I try to open it, nothing happens.

I see an entry in the Application event viewer like this:

----------

Faulting application name: Radeonsoftware.exe, version: 10.1.2.1844, time stamp: 0x605dedd4
Faulting module name: Radeonsoftware.exe, version: 10.1.2.1844, time stamp: 0x605dedd4
Exception code: 0xc0000005
Fault offset: 0x000000000013dad7
Faulting process id: 0x3514
Faulting application start time: 0x01d72c7b9b055a6e
Faulting application path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Faulting module path: C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe
Report Id: c18f4a15-f61b-41b8-ab49-bf1aecd30fe1
Faulting package full name:
Faulting package-relative application ID:

----------

I tried searching the forums for the exception code and found one thread (https://community.amd.com/t5/drivers-software/i-need-help-troubleshooting-this-error-message-faultin...) which was closed as fixed in May 2020.

I tried reinstalling my drivers (https://www.amd.com/en/support) to the latest: 27.20.15003.5017 released on 3/26/2021. The problem still occurs.

0 Kudos