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Drivers & Software

big3moke
Adept I
‎10-25-2019 10:05 AM

AMD Radeon Software Freezes

System:

  • AMD Graphics Card
    • XFX-RX570-8gb
  • Desktop or Laptop System
    • Custom desktop
  • Operating System
    • Windows 10 64bit 1903
  • Driver version installed
    • 19.10.2
  • Display Devices

    • LG 24MK400H-B 24.0" 1920x1080 75 Hz Monitor Using HDMI

    • Compaq S1922, DVI-D
  • Motherboard + Bios Revision
    • MSI-B450M-GamingPlus + 7B87v16
  • CPU/APU
    • Ryzen 2700
  • Power Supply Unit  Make, Model & Wattage

    • Corsair CP-9020179-NA RMX Series RM750x 80 Plus Gold Fully Modular ATX Power Supply

  • RAM
    • 16gb

 

Describe your issue

I enter radeon wattman and play around with fan curve then it freezes. This has been an issue for probably about 6 months since driver version 18.xxxx I believe. The graphic card works fine when gaming and fan curve is responsive when I manage to change it step by step before the software freezes.

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6 Replies
mstfbsrn980
Grandmaster
‎10-25-2019 11:20 AM

You can make the necessary changes using OverdriveNTool. You can also ask AMD about this. There may be something that needs to be fixed. https://www.amd.com/en/support/contact-email-form

big3moke
In response to mstfbsrn980
Adept I
‎10-25-2019 01:09 PM

I will keep extra software as a last resort. There is also msi-afterburner that I heard of. But I just wanna use the software provided by amd. I did contact them thanks for the link!

0 Likes
mstfbsrn980
In response to big3moke
Grandmaster
‎10-25-2019 01:27 PM

OverdriveNTool software is very simple and just does its job. You can download it from Guru3D site. It also works seamlessly with Polaris GPUs.

0 Likes
hawkeye
Elite
‎10-26-2019 02:36 AM

Same problem since I bought the sapphire pulse 5700XT. Been having major issues with the drivers, like constant BSODs and the card was almost unusable for a few weeks But thankfully they fixed this issues... and I forgot to report about this one.

Good thing you reminded me about the freezing problem, and if you stay long enough in any menu it will eventually freeze. 

mstfbsrn980
In response to hawkeye
Grandmaster
‎10-26-2019 02:54 AM

https://www.amd.com/en/support/contact-email-form 

If you ask about this issue to AMD, you might find out if there are somethings that need to be fixed.

0 Likes
big3moke
In response to hawkeye
Adept I
‎10-26-2019 10:18 AM

Glad I am not the only one with this problem. OverdriveNTool did work well for me, so it is a good solution for now. Now finding a balanced fan-curve for this 4500rpm xfx card is driving me nuts haha.