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AMD Radeon Software automatically close

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Can you guys please help me how to fix this issue because my AMD Radeon Software automatically close and after that when i look at my taskbar icons there are 2 Radeon Icon but the other it will be gone in a few sec, after that when i try to  open the radeon software the GUI does not appear. please help thanks for the answers and sorry for the bad english

PS: I've do a clean installation of a new driver using AMD Cleanup Utility.

Ryzen 5 2600
ASUS B450m-A
ROG STRIX RX580 8GB
620w SEASONIC
8x2 viper steel.

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Esteemed Contributor III

Re: AMD Radeon Software automatically close

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You issue seems to be a common problem.

Follow this Tech site troubleshooting tips and see if it fixes your issue or not: https://appuals.com/fix-amd-radeon-settings-wont-open/ and this tech site also with similar tips: http://windowsbulletin.com/how-to-repair-amd-radeon-settings-wont-open-problem/

Don't download their "recommended" software but the info is valid.

Make sure you have the latest Windows 10 version installed (2004) and fully updated via Windows Update.

Here is AMD latest Driver for your RX580: https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580

Here is AMD Previous RX580 AMD drivers to test: https://www.amd.com/en/support/previous-drivers/graphics/radeon-500-series/radeon-rx-500-series/rade...

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Esteemed Contributor III

Re: AMD Radeon Software automatically close

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Download DDU (Display Driver Uninstaller) run it with the Internet disconnected and also delete the following AMD Folder if it was created at C:\AMD.

Once DDU reboots back into Windows Desktop, still with the internet disconnected, install the AMD Full Driver package. If it installs successfully, reconnect the Internet and again delete C:\AMD folder to save HDD/SSD space and to prevent future AMD installation conflicts.

Also check Device Manager under "Display" to make sure there are no Errors or Yellow Exclamation marks showing.

One way to make sure your AMD was installed and working correctly is by downloading GPU-Z and at the bottom you should have several boxes checked marked like : OpenCL, OpenGL, and about 2 or three more.  If you only have one or two boxes checked marked than that indicates the AMD driver was not installed correctly.

Post back if you still are having issues with the AMD software.

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Re: AMD Radeon Software automatically close

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Thanks for the Reply. I already followed the procedures that you reply im just waiting if it will happen again and i will ask for you help again if it reappears again. 

 

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Re: AMD Radeon Software automatically close

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After following the steps that you give the problem still occurs it still automatically close and if i try to open the Radeon adrenaline the User Interface doesn't appear.

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Esteemed Contributor III

Re: AMD Radeon Software automatically close

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With the AMD driver installed , download GPU-Z and see for your GPU card if there are at least 3-4 boxes check marked at the bottom of the GPU-Z image like OpenCL, OpenGL, etc. This will indicate if the AMD driver has been install correctly or is working correctly.

Here is my GPU-Z with my AMD GPU Card:

Screenshot 2020-11-21 063649.png

Depending on the driver version you have you should have at least OpenCL,, OpenGL, DirectCompute check marked and with the newer drivers Vulkan. Sometimes DirectML is check marked and sometimes it isn't.

Also go to Device Manager under Display and make sure there are no Errors or Yellow Exclamation marks.

Run DXDIAG.exe and "Save to File". Open the DXDIAG.txt file and go to the last category at the very end under "Diagnostics" and see which files you are having issues with.

Also run as a precaution in a elevated Command Prompt or Powershell the following command: SFC /scannow

This will check your Windows OS installation for corruption or missing files.

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Esteemed Contributor III

Re: AMD Radeon Software automatically close

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You issue seems to be a common problem.

Follow this Tech site troubleshooting tips and see if it fixes your issue or not: https://appuals.com/fix-amd-radeon-settings-wont-open/ and this tech site also with similar tips: http://windowsbulletin.com/how-to-repair-amd-radeon-settings-wont-open-problem/

Don't download their "recommended" software but the info is valid.

Make sure you have the latest Windows 10 version installed (2004) and fully updated via Windows Update.

Here is AMD latest Driver for your RX580: https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-580

Here is AMD Previous RX580 AMD drivers to test: https://www.amd.com/en/support/previous-drivers/graphics/radeon-500-series/radeon-rx-500-series/rade...

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Re: AMD Radeon Software automatically close

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Re: AMD Radeon Software automatically close

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last more question why is that when im using the the adrelin 20.9.1 it gives me BSOD but when im using the 20.11.2 it doesnt give me BSOD but when im playing games it suddenly FPS Drops.

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