Drivers & Software

[juliannb]

C'mon, it's just an example. What optional or beta drivers are you even talking about? I'm using what's given to me, whether it's an optional or not, it didn't work in my end.

Trolling? I'm an upset customer that had to wait for 2 months for this issue to be fixed (by the community, may I add) and you're calling me out for trolling?

Great, just what I needed.

It's my post and I do whatever I want.

[benman2785]

haha - dude dont you get it? even if 1000 people have that specific bug - it would still be a minor problem!

btw - pls use last working driver and edit DriverVersion to 18.8.1 (or was it ReleaseVersion?) strings in

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E968-E325-11CE-BFC1-08002BE10318}\0000

if that works you are fine so far

[majstr]

I am also having problems. My mouse is lagging.

I am using two monitors and 18.8.1 drivers.

But some times whole computer freezes and only hard reset helps. I am concerned about this. Do you guys have that kind of problem as well?

[hugo12317]

Amd tech support contact me and says. TRY LAST working driver 18.5.1. Or lower

[benman2785]

disabled HDCP

about the freeze - OC?

[majstr]

I disabled HDCP and now I think mouse lag is gone or is less noticeable.

Graphic card is not OC (over clocked?).

I am suspecting one application (IDE) to be causing the problem. Not sure. It is really hard to detect problem.

Strangest thing is that when I am gaming everything works as it should (I am using just one monitor).

[benman2785]

CPU or RAM OC?

what software do you run when freezing occures?

[majstr]

Nothing is OC.

I am running Edge, Firefox and IntelliJ.

[benman2785]

mh - what ramspeed are you using?

freezes when browsing is often a faulty ram oc

does sometimes some of your browser tabs crash?

[locodicegr]

A workaround is :

Open AMD Radeon Settings

Open the Display tab and select the affected display

Click on Specs

Click on Override

Disable “HDCP Support”