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Drivers & Software

cups91
Journeyman III

AMD Radeon R9 360 issue

Hi,

I have a Dell Inspiron 3650 with AMD Radeon R9 360.

I connected the PC with the HDMI cable to the monitor.

After about 10 minutes the PC freezes, crashes and restarts.

I also tried with VGA cable, but I have the same problem.

I reinstalled windows 10 pro, but the problem returns just installed the AMD drivers.

If I use the integrated graphics card I have no problems.

I tried with several monitors and tv but the problem persists.

The components of the PC are those I purchased. Was no change made.

What can I do?

Inspiron 3650

Windows 10 pro 64 bit

Inte Core i7-6700 3.40GHz

MOD,PRC,SKL,I7-XXXX,3650/3252

AMD Radeon(TM) HD R9 360 2GB GDDR5

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1 Reply
amdmatt
Community Manager
Community Manager

Re: AMD Radeon R9 360 issue

From what you have described, it sounds like the GPU could be faulty.

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