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Drivers & Software

briandin420
Newcomer

amd radeon hd 8650g + 8750m

Busco ayuda con mi equipo, tengo problemas con los driver de video de este ordenador 

HP Envy 15-J012LA (E2B70LA)
AMD A-Series A10-5750M (2500 MHz - 3500 MH

I am looking for help with my equipment, I have problems with the video drivers of this equipment
HP ENVY 15-J012LA (E2B70LA) 

AMD A-Series A10-5750M (2500 MHz - 3500 MH

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4 Replies

HP Support only has AMD Graphic drivers for both Intergrated and discrete for Windows 8.1 : HP ENVY 15-j012la Notebook PC Software and Driver Downloads | HP® Customer Support 

Also make sure you have the latest BIOS and CHIPSET versions installed.

I highly suggest you FIRST INSTALL THE HP AMD DRIVER first and see if your Laptop works correctly. Than if it does install AMD generic Laptop driver below.

Your A10-5750M with HD8650G Integrated Graphics is not supported by AMD with driver updates but your HD8750M is.

UNFORTUNATELY you can't use the latest AMD driver for the HD8750M because it is INCOMPATIBLE with your integrated HD8650G Graphics.

You MUST USE the APU Processor's AMD Driver to update both the Integrated and Discrete GPUs in your laptop. you have a choice of 2 last drivers that supports your HD8650G:

1- WHQL 2015

2-BETA - 2016

Here are the AMD drivers from AMD Download page: https://www.amd.com/en/support/apu/amd-series-processors/amd-a10-series-apu-for-laptops/a10-5750m-ra... 

briandin420
Newcomer

sigo necesitando ayuda 
mi computador tiene windows 10 y la pagina de HP no me ofrece soluciones 

//
I still need help 
My computer hace Winsows10 and the Hp apge does not offer me solutions
pagina hp.png

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Change the OS from Windows 10 to Windows 8.1 and you will see the AMD Graphics driver there.

Try installing that driver and see if it is compatible or not.

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kayozee
Adept I

I'm also encountering similar problem... I have not been able to resolve mine till now..

AMD RADEON HD 8750M + 8650G...  

Having issues updating the drivers.

How did you go about yours?

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