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Drivers & Software

Journeyman III

AMD Radeon HD 7500M/7600M Series Driver Gives Black Screen

I have Sony Vaio SEV14127CNB Laptop SVE14127CNB Specifications | Sony IN  with Windows 10 and the default AMD Driver for this Laptop is AMD Radeon HD 7550M which is now considered as Legacy

This link always download AMD Radeon HD 7500M/7600M series Drivers but it giving me black screen on Windows Start with following error in Error Logs

A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:    LiveKernelEvent
Code:    141
Parameter 1:    ffff9b088ce8a010
Parameter 2:    fffff80322e8cf38
Parameter 3:    0
Parameter 4:    0
OS version:    10_0_19041
Service Pack:    0_0
Product:    768_1
OS Version:    10.0.19041.
Locale ID:    1033

Extra information about the problem
Bucket ID:    LKD_0x141_Tdr:6_IMAGE_atikmpag.sys
Server information:    bca5165f-87c1-438e-b7d7-bddda98d02cf

Is there any fix for this issue or Which AMD Driver should I use on my Laptop ?

Let me know if you need any other information

Thank You all in Advance

1 Reply

Re: AMD Radeon HD 7500M/7600M Series Driver Gives Black Screen

Laptop graphics update...How to 

Laptops have different requirements/procedures than desktop computers when updating graphics drivers. It all depends on the processors....either Intel or AMD.