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Drivers & Software

lalvirspanwar
Journeyman III

AMD Radeon HD 7500M/7600M Series Driver Gives Black Screen

I have Sony Vaio SEV14127CNB Laptop SVE14127CNB Specifications | Sony IN  with Windows 10 and the default AMD Driver for this Laptop is AMD Radeon HD 7550M which is now considered as Legacy https://www.amd.com/en/support/graphics/amd-radeon-hd/amd-radeon-hd-7000m-series/amd-radeon-hd-7550m

This link always download AMD Radeon HD 7500M/7600M series Drivers but it giving me black screen on Windows Start with following error in Error Logs

A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name:    LiveKernelEvent
Code:    141
Parameter 1:    ffff9b088ce8a010
Parameter 2:    fffff80322e8cf38
Parameter 3:    0
Parameter 4:    0
OS version:    10_0_19041
Service Pack:    0_0
Product:    768_1
OS Version:    10.0.19041.2.0.0.768.100
Locale ID:    1033

Extra information about the problem
Bucket ID:    LKD_0x141_Tdr:6_IMAGE_atikmpag.sys
Server information:    bca5165f-87c1-438e-b7d7-bddda98d02cf

Is there any fix for this issue or Which AMD Driver should I use on my Laptop ?

Let me know if you need any other information

Thank You all in Advance

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1 Reply
kingfish
MVP

Re: AMD Radeon HD 7500M/7600M Series Driver Gives Black Screen

Laptop graphics update...How to 

Laptops have different requirements/procedures than desktop computers when updating graphics drivers. It all depends on the processors....either Intel or AMD. 

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