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Drivers & Software

LC_
Journeyman III

AMD processor uninstalled (cannot access settings either) after installing AMD Drivers and Support

Went on (https://www.amd.com/en/support) to install AMD Drivers and Support, didn't manually uninstall old drivers (if I recall correctly during the installation process, it said it'd uninstall it for me.), and after the PC restarted itself, I discovered that my GPU was missing and that I could not access my AMD settings either.Below GPU 0, there was originally a GPU 1, the AMD Ryzen 5 processor.Below GPU 0, there was originally a GPU 1, the AMD Ryzen 5 processor.Would like an answer ASAP as to how this happened and how I can re-access my processor.

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goodplay
MVP

Re: AMD processor uninstalled (cannot access settings either) after installing AMD Drivers and Suppo

Monitor wasn't connected to and using (what model) amd processor with graphics ?

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT, RM850.
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LC_
Journeyman III

Re: AMD processor uninstalled (cannot access settings either) after installing AMD Drivers and Suppo

I'm running a laptop model. Here are the specs listed directly from the Settings:

Processor: AMD Ryzen 5 3550H with Radeon

Installed RAM: 8GB (5.88 GB usable)

System type: 64-bit OS, x64-based processor

As for the point about my monitor being connected, I hadn't changed anything about my monitor on the day I installed the drivers and support (aside from some misc. settings within my PC's AMD settings.

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goodplay
MVP

Re: AMD processor uninstalled (cannot access settings either) after installing AMD Drivers and Suppo

You may be better reinstalling the recommended full driver pkg. from the laptop makers website to recover the missing amd.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT, RM850.
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LC_
Journeyman III

Re: AMD processor uninstalled (cannot access settings either) after installing AMD Drivers and Suppo

PS. AMD also stopped showing up in my Device Manager and certain games I played with AMD have stopped launching.

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LC_
Journeyman III

Re: AMD processor uninstalled (cannot access settings either) after installing AMD Drivers and Suppo

Can you link me to where they have the specific .pkg?

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goodplay
MVP

Re: AMD processor uninstalled (cannot access settings either) after installing AMD Drivers and Suppo

You would go to (e.g. Dell,HP, other...) product/support site to find drivers/software.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT, RM850.
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