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Drivers & Software

envy-x360
Adept I

Re: AMD High Definition Audio Controller Code 52

Sure, when I restart to finish the BIOS install it says failed.

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goodplay
MVP

Re: AMD High Definition Audio Controller Code 52

Did you miss the 'Note' from elstaci, 'don't download any...…….'

I think you should uninstall 'asr blue' immediately.

Also there are no drivers for your product available directly from AMD, you should contact HP support and work through the problems with them.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT, RM850.
envy-x360
Adept I

Re: AMD High Definition Audio Controller Code 52

Oh yeah thanks!

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envy-x360
Adept I

Re: AMD High Definition Audio Controller Code 52

Ok I tried what both websites said (Other than downloads) and that didn't fix it.

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elstaci
MVP

Re: AMD High Definition Audio Controller Code 52

I would do what Goodplay recommended and open a HP Support ticket to see if they give you some idea of what it going on.

Here is HP Support on how to check if your computer has hardware failing: HP PCs - Testing for Hardware Failures | HP® Customer Support

This is the HP Diagnostic test you can download and run to check your laptop before contacting HP Support: HP PC Hardware Diagnostics | HP® Official Site

envy-x360
Adept I

Re: AMD High Definition Audio Controller Code 52

Update: System Firmware has changed from [Code 14] to [Code 10]

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elstaci
MVP

Re: AMD High Definition Audio Controller Code 52

Here is Microsoft explanation of Error Code 10:

envy-x360
Adept I

Re: AMD High Definition Audio Controller Code 52

This doesn't happen anymore.

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envy-x360
Adept I

Re: AMD High Definition Audio Controller Code 52

Thank you that worked for system firmware.

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envy-x360
Adept I

Re: AMD High Definition Audio Controller Code 52

I need help with my other driver problem at Realtek Audio Device Code 45

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