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Drivers & Software

ryan92394
Adept I

Re: AMD HD Audio Device disappear with new driver

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Alright so my set up is:

GA-970A-DS3P (rev. 1.0)

AMD FX-8320 Vishera 8-Core 3.5 GHz (4.0 GHz Turbo) Socket AM3+

Team Vulcan 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600

Gigabyte R9 270 GDDR5-2GB 2xDVI/HDMI/DP OC Graphics Card (GV-R927OC-2GD)

windows 10 home 64 bit edition

Radeon Settings Version 17.9.2

My problem is that when I reboot my computer, I lose my hdmi audio device. It isn't hidden, it just not there. I know how to switch between different audio sources on windows.

What I do to fix the problem temporarily is I go to "Control Panel -> System and Security -> System -> Device Manager"  I then click the "Displey adapters" drop down arrow. "AMD Radeon (TM) R9 200 Series" is now visible.

I right click that and click "Uninstall Device." Leaving "Delete the Driver Software for this device" Unchecked. It then uninstalls the device, the screen flickers and goes black for a second and comes back on (This is the device being uninstalled).

Then about a minute or two later the screen flickers and goes black again (being reinstalled automatically by windows) and I now have my HDMI audio back. (AMD High Definition Audio Device).

I have to repeat this every time I reboot the computer. That is my extended explanation of my work around. (Which I pretty much read from someone else in this thread.)

(sorry for weird text formatting)

amdmatt
Community Manager
Community Manager

Re: AMD HD Audio Device disappear with new driver

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Thanks for sharing, will pass this onto engineering.

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tace
Journeyman III

Re: AMD HD Audio Device disappear with new driver

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Wow, why aren't you guys able to solve this issue? It's been around for almost half a year...

When I first encountered that issue I downgraded to driver version 17.2.1 (February 2017) to get rid of it. Unfortunately I'm now forced to use the latest driver.

I was shocked when I installed 17.9.3 yesterday and my HDMI audio (TV) disappeared again.

My system:

HD 7870

Core i5-3470

MSI Z77A-G43

Windows 10 Pro x64

If you need more data, just let me know!

Please fix it! This is annyoing af and not really a great advertisment for AMD...

Regards and thanks in advance,

tace

ryan92394
Adept I

Re: AMD HD Audio Device disappear with new driver

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Followed these instructions and it worked thank you!

hipoalergeniko wrote:

1.- Right click on the "Pci bus" device manager entry and choose "update driver software"

2.- Click on "Browse my computer for driver software"

3.- Click on "Let me pick from a list of device drivers on my computer"

4.- Click the "PCI bus" entry (PCI in all caps) not the "Pci bus" entry with just the first letter capitalized.

5.- Click "Next" and wait for the driver to be installed.

6.- Reboot your pc.

7.- Done.

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talbot888
Adept I

Re: AMD HD Audio Device disappear with new driver

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Works here too. Hdmi driver not work with AMD composed PCI bus driver.

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pkproductionz
Journeyman III

Re: AMD HD Audio Device disappear with new driver

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This doesn't work for me. I am also running windows 10

have r9 280x no drivers work for sound past 7.2 something installed the ddu and did a full uninstall. then reinstalled the latest version as by now i thought this problem would be fixed. but nope still no HDMI audio. its really annoying me I've literally spent ages uninstalling reinstalling for months now and still the problem inst fixed.

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lego72
Journeyman III

Re: AMD HD Audio Device disappear with new driver

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Hi

I can confirm this works:

1.- Right click on the "Pci bus" device manager entry and choose "update driver software"

2.- Click on "Browse my computer for driver software"

3.- Click on "Let me pick from a list of device drivers on my computer"

4.- Click the "PCI bus" entry (PCI in all caps) not the "Pci bus" entry with just the first letter capitalized.

5.- Click "Next" and wait for the driver to be installed.

6.- Reboot your pc.

7.- Done.

derman
Journeyman III

Re: AMD HD Audio Device disappear with new driver

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YOU ARE THE BOSS!!!!

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bushman
Journeyman III

Re: AMD HD Audio Device disappear with new driver

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Registered just to say THANK YOU! 😃

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furikuri
Journeyman III

Re: AMD HD Audio Device disappear with new driver

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Just like above I registered just to say THANK YOU!

The Pci Bus fix definitely helped and now I am up to date with drivers along with back to having sound come out from my TV via HDMI.

Cheers!

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