cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

iamkangy
Journeyman III

AMD Graphic Driver Update Via HP Support Assistant Doesn't Work

My current display driver version is: 13.351.1105.1001

When I attempt to upgrade this through the HP Support Assistant on Windows 10, upon restart all I get is the constant spinning dot wheel and nothing happens. The longest I have waited is several hours.

I have had to go back to a system restore point to be able to use my laptop again.

My laptop details:

HP Pavilion 15 Notebook PC
Serial: 5CD447721Z

Product #: J2C34PA#ABG

8GB RAM

I believe I need to upgrade my graphics so my games that run perfectly on Windows 7 will run on Windows 10. I can not play for example: Need for Speed Most Wanted due to major lagging. But if I go back to Windows 7 it runs perfectly.

Any help would be extremely grateful. Thank you.

0 Likes
14 Replies