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Drivers & Software

unknownyears
Newcomer

AMD Driver stopped responding and has recovered Windows 10

Hello Everyone

I'm getting this error everytime when i'm playing a game. I Already tried a lot of possible solutions such has: Changing the regedit tdrdelay to 8, unistalling every amd driver on my pc using Display Driver Unistaller (DDU), updating my gpu driver to v16.7.3, updating my drivers using Windows Update, and last thing that i tried is changing the power limit to +20 using MSI Afterburner. I'm getting desperate, please help me.

My PC Specs:

AMD FX-8350

M5A78L-M/USB 3

DDR3 8GB(x2) Kingston

MSI R7 370 4GB

EVGA White 600 Watts

English is not my main language, sorry if there is any error.

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7 Replies
8750
Adept I

Re: AMD Driver stopped responding and has recovered Windows 10

I have had the same issue with win 10 14.939.10 64x Pro

8750m

I tested some ways. Crasched sometimes at 16% installation or 33 % by flickering

Shutdown Computer dont help Black Screen and System hang on...

i have found a way for me to solve it, but the Driver dont fixed other issues that i have sience Win 10

Try this, donwlaod Amd Clean UP Utility (its alway in the install Folder)

Execute it, restart.

in System Manager / Hardware Manager show that the Videocard is not installed (yellow) if installed Automaticly try Uninstall with Right klick and uninstall with Software Checkbox

Win 10 must up to date, but Videocard not installed.

Than Downlaod / extrakt Crimson 1.6.7.1 install it normal way with all but Uncheck the "automaticly install drivers"

after installing Restart than Downlaod /extract 1.6.7.3 install it as Upgrade (not uninsatll 1.6.7.1)

make sure that "automatic install drivers" is unchecked (i make that cuz some drivers give me bad fps)

Now no Crash at install or Black Screen at Starting Windows for me.

But have not Full Screen sience Windows 10 build 10240 on Dirt Rally with my VGA monitor on Laptop , CSGO work only in Windowed FS mode with my Vga Monitor but only 1680x1050 (win7 give me Full HD 1920...)

If u have a Running louder Fan or 0.80V power in Desktop (if the Gpu dont turned off in 2D) close the Rapter and Plays Tv App in Windwos Task (need Configured in Catalyst/crimson that Energy is on loweer mode for this app but for Recording it needs Balanced mode i think)

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amdmatt
Community Manager
Community Manager

Re: AMD Driver stopped responding and has recovered Windows 10

Sounds like you could have a faulty GPU, based on the troubleshooting steps you have already tried.

Can you try underclocking the GPU core and Memory by 300Mhz to see if this reduces the frequency of the crashing?

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unknownyears
Newcomer

Re: AMD Driver stopped responding and has recovered Windows 10

Thanks for trying helping me, but it didn't work.

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unknownyears
Newcomer

Re: AMD Driver stopped responding and has recovered Windows 10

I don't know much of overclocking, but the minimun i can underclock the Core using msi afterburner  is 515 and Memory is 700.

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amdmatt
Community Manager
Community Manager

Re: AMD Driver stopped responding and has recovered Windows 10

Just lower the clocks 300Mhz from their default values in MSI Afterburner.

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8750
Adept I

Re: AMD Driver stopped responding and has recovered Windows 10

Question::

have u Disable Signed Drivers (not in cmd) in Safe Mode? have a look to Disable Windwos automatic downlaod and installing Drivers by Windows Update?

I have make a Systemrestore, and become unstable System with Hang on by installing 16.7.3

After uninstalling in Safe mode, i try to disable Signed Driver, in cmd it dont work with new System w10(Premissions)

i disabled service and have a look on gpedit.msc ...try to disable that WIndwos Update installing self Driver Updates for Devices (u must know what u have to install...)

Disable in Hardware Options the "Validiate" and u can choose the driver self and than installing the Software (this must i do for new intel mGpu drivers)

THis helped me after System Restore W10 14939_10

But i must go about 1.6.7.1 non WHQL (not install First the WHQL 1.6.7.3 this give me Error and problemms with Microsoft Signed Drivers...) and over it i Upgrade to 1.6.7.3 and Uncheck Automatic Installed drivers.

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unknownyears
Newcomer

Re: AMD Driver stopped responding and has recovered Windows 10

like i said, i can't lower anymore than 515 for core and 700 for memory.

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