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Drivers & Software

Appa117
Adept I

Black screen during driver installation faulty GPU

Hello fellows

I am sorry to post another black screen related topic but I am simply out of options and need some help.

My 6900xt was working smoothly for month until out of nowhere I got a black screen. The OS and audio were fine, I was able to talk in discord and liten to my music on spotify. After rebooting i was not able to see the windows opening screen. Instead of that my system goes black again while Windows seems to be fine (I can enter my password and use Alt+F4 and ENTER to shut down my computer). If I enter in save mode, everything is fine. I was able to uninstall my GPU driver but everytime i reinstall the driver (or an older one) the black screen issue comes back.

This is where i started to search for solutions online. I tried already the following:

- using DDU to completely remove the old drivers and installing the new one in save mode

- installing older versions of the driver

- istead of "full install" i tried the "minimal install" and "Drivers only", i also used the Windows device manager to install the drivers on my own

- a BIOS update

- a complete Windows reset while personally installing all the newest drivers for all my hardware

- I even switched to Linux Ubuntu but there the same problem occured when I installed the AMD GPU driver

- I changed the monitor and my DP cable to HDMI or vice versa

 

In two posts regarding this issue there was the suggestion to do the following: https://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/error-event-id-10016-distri...

But this I simply dont understand why i should do this and this is kinda above my level of understanding my Computer.

I really hope someone can help me out!

Here comes the list of my specs:

GPU: AMD 6900xt XFX Black 319 - https://www.xfxforce.com/shop/xfx-speedster-merc-319-amd-radeon-tm-rx-6900-xt-black-gaming-graphics-...

CPU: AMD Ryzen 7 3700X Prozessor, 4GHz AM4 - https://www.amd.com/de/products/cpu/amd-ryzen-7-3700x

Motherboard: ASUS TUF Gaming X570-Plus Mainboard - https://www.asus.com/de/Motherboards-Components/Motherboards/All-series/TUF-GAMING-X570-PLUS/

PSU: Corsair HX850 - https://www.corsair.com/de/de/Kategorien/Produkte/Netzger%C3%A4te/hxi-series-2017-config/p/CP-902013...

RAM: Corsair Vengeance LPX 2x8 GB DDR4 3200 MHz C16 XMP 2,0 - https://www.corsair.com/de/de/Kategorien/Produkte/Arbeitsspeicher/VENGEANCE-LPX/p/CMK16GX4M2B3200C16

 

 

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1 Solution
Appa117
Adept I

Long story short:

Nothing seemed to help thus I had to give my AMD GPU back. My System now runs on a RTX and everything is working smoothly again.

 

 

Sad story... The XFX 319 was probably the most beautiful GPU I had in my life. Maybe the drives will be more stable in some years. I am not sure if i will come back to AMD GPUs again. 

 

Stay tuned and good luck to everyone. 

 

Cheers

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