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Drivers & Software

bilu
Journeyman III

AMD Display driver application error

Hello,
form few weeks I have a problem with AMD display drivers. The software and drivers are not stable. It happenes everyday but sometimes reboot will fix the problem for some time. I am using my PC to work. So, I have tried everything in my power to deal with this problem. I tried reinstalling drivers and software, tried hard system format, I geve the PC to the service where they replaced thermal paste on the CPU & GPU. When there is a problem with the software/drivers this problem pops up in the event viewer.

Event Log Name: Application Source: Application Error Date: 25.06.2023 13:32:27 Event ID: 1000 Task Category: (100) Level: Errors Keywords: Classic User: N/A Computer: DESKTOP-LL8HDRG

Description: Faulting application name: cncmd.exe, version: 8.1.1.1501, timestamp: 0x646d3cf8 Faulting module name: atio6axx.dll, version: 31.0.14057.5006, timestamp: 0x646d3cd7 Exception code: 0xc0000005 Fault offset: 0x0000000000d849f1 Faulting process ID: 0x41c8 Faulting application start time: 0x01d9a758b81afd31 Faulting application path: C:\Program Files\AMD\CNext\CNext\cncmd.exe Faulting module path: C:\Windows\System32\DriverStore\FileRepository\u0393089.inf_amd64_3bfc15073c75e590\B392251\atio6axx.dll Report ID: 70a4ccc7-7f33-47e3-97ce-4efa677fa497 Full package name causing the error: Application ID relative to the package causing the error: XML event code:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2023-06-25T11:32:27.3837243Z" /> <EventRecordID>2555</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>DESKTOP-LL8HDRG</Computer> <Security /> </System> <EventData> <Data>cncmd.exe</Data> <Data>8.1.1.1501</Data> <Data>646d3cf8</Data> <Data>atio6axx.dll</Data> <Data>31.0.14057.5006</Data> <Data>646d3cd7</Data> <Data>c0000005</Data> <Data>0000000000d849f1</Data> <Data>41c8</Data> <Data>01d9a758b81afd31</Data> <Data>C:\Program Files\AMD\CNext\CNext\cncmd.exe</Data> <Data>C:\Windows\System32\DriverStore\FileRepository\u0393089.inf_amd64_3bfc15073c75e590\B392251\atio6axx.dll</Data> <Data>70a4ccc7-7f33-47e3-97ce-4efa677fa497</Data> <Data> </Data> <Data> </Data> </EventData> </Event>

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gndj1015
Journeyman III

Having same problem according to Windows application log, no idea why, but didn't start till after recent update to Adrenaline Edition Version 23.5.2.

Faulting application name: cncmd.exe, version: 8.1.1.1501, time stamp: 0x646d3cf8
Faulting module name: atio6axx.dll, version: 31.0.14057.5006, time stamp: 0x646d3cd7
Exception code: 0xc0000005
Fault offset: 0x0000000000d849f1
Faulting process id: 0x40e0
Faulting application start time: 0x01d9a94c49c10259
Faulting application path: C:\Program Files\AMD\CNext\CNext\cncmd.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\u0392410.inf_amd64_db8e7eec2f31b31d\B392251\atio6axx.dll
Report Id: dafb3819-6849-4982-9d89-1317c81bd971
Faulting package full name:
Faulting package-relative application ID:

Get some notification sounds about every 2-3 minutes it seems and when I attempt to access the AMD icon in the tray area, it disappears.  Sometimes the application's entry in the menu does not work and have to go find the .EXE file manually to execute it.  Tried Factory Reset within Adrenalin Edition and didn't seem to help. 

Ok AMD...give us some feedback...

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