Hi, I have HP ab054ng with AMD CPU A10 8700P and AMD R7-365/ R8-365 dedicated GPU. I updated windows 10 to 18.03 version in May-2018 and since then I am having AMD graphics driver issue. I can not open catalyst as it says no driver/device found. Device driver shows exclamation sign with code-43. I tried several techniques like reinstalling, windows restore, etc. but none worked. I also seeing AMD SMBus displaying message that no drivers installed but in drivers tab there are drivers installed and listed. Then in Aug-Sep-2018 I tried to force install factory provided AMD drivers of year 2015 and it worked but still can not find catalyst center or AMD graphics settings. if I update to latest drivers drivers I still get code-43 error.
Are you installing the correct driver? Laptop graphics update...How to
For laptops with AMD processors/APU's:
You do not update the discrete graphics card...you update the APU. This updated driver serves both the integrated and discrete graphics. It is the only driver you install.
thanks for the reply and assistance. dear I always download drivers by selecting my APU 8700P. My APU and dedicated GPU are still supported in the release notes of even the latest drivers.. My question is why was I able to upgrade drivers uptilll May-2018? Moreover, after this error why I am not able to install drivers provided in the date range 2016-May-2018? It does not make any sense.