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Drivers & Software

koose
Journeyman III

AMD Clean Uninstall Utility

Hello

I recently ran the AMD Clean Uninstall Utility for the purpose of cleanly installing the video drivers.

After restarting my computer the screen was black, I could not see even the BIOS so I worry a lot, I thought something had been damaged but discard the possibility because everything was working in order and the whole team is new.

I need help I do not know how to solve this problem, my processor does not include GPU so connecting it to my BOARD is not a solution.

The characteristics of my team are these:

-Processor: Ryzen 3 1200

-Motherboard: Asus prime A320-K

-RAM: crucial ballistix sport 8gb ddr4

-Graphic Card: GIGABYTE GTX 1050 TI G1 GAMING

0 Kudos
2 Replies

Re: AMD Clean Uninstall Utility

The AMD Clean Uninstall Utility is not compatible with Crimson and later driver packages, and should not be used (and shouldn't even be hosted anymore). Use System Restore to go back before you uninstalled them and use Display Driver Uninstaller.

amdmatt
Community Manager
Community Manager

Re: AMD Clean Uninstall Utility

You have a NVidia graphics card so there is no need to run the AMD uninstall utility. Please follow the advice above and use System Restore to restore your computer to before you ran this utility.