I had error 1720 upon install, which was easily solved by uninstalling AMD Chipset Drivers listed under add/remove programs within Windows 10 uninstaller menu. I then had the same 0% problem as the original poster. Upon checking the driver versions within device manager, it appeared all the drivers were updated regardless of the installer saying otherwise, with the exception of AMD GPIO Driver 18.104.22.168. This driver either never updated or updated with the older version AMD GPIO Driver 22.214.171.124, because 126.96.36.199 was what was listed within device manager. Upon attempting to manually update the driver, it would refuse with the message that it had the latest driver. I then searched the .inf file and realized that the stated driver version was in fact 188.8.131.52, rather than 184.108.40.206. I solved the issue by uninstalling the driver and manually installing it by using the extracted files within C:\AMD. It updated using the proper file successfully.
TLDR: .INF file for GPIO is listed as 220.127.116.11 and thus does not update because it does not know the driver is actually the newer 18.104.22.168. Manually uninstall the GPIO 22.214.171.124.124 driver and manually reinstall. Or use the newest release which is supposed to have fixed said issue.
This issue should now be resolved in the updated Chipset driver v2.04.04.111 which you can download here.
If you continue to experience the same issue with the updated driver, please provide the following information.
The driver installer still gives the same error message i.e. 'This installer is intended to be deployed only on an AMD system. Exiting installation as the requirement is not Satisfied' following your instructions including rebooting the computer. It closes immediately before creating any log file. I find it important to mention that AMD driver V. 2.01.15.2138 installs successfully still.
Motherboard make & model: ASUS ROG STRIX X399-E GAMING
• BIOS version: 1203
• Graphics card and driver version: ASUS Dual series GeForce GTX 1060 OC
• Windows version and build number: Windows 10 Education V.1909 build 18363.778
• Anti Virus installed: McAfee
Here are the name of the log files i am looking for.
To collect these logs from your system, please follow the steps below:
Please attach all the files in the Chipset Logs folder in your response.
Hello, I've been having "AMD Chipset Software installation failed" messages for the past three driver versions (version 2.07.14.327 included)
I can't find the old chipset version in Programs and Features in order to uninstall the old one. Can I please have a list of steps to follow in order to do a clean install or do I have to reinstall Windows?
I do not have the DPINST.LOG for some reason.
no log errror.
The only problem here is how your installer detects the hardware... because its there and works.
Hi, even after using the new version of the software i get the same message as always. I tried almost everything and the chipset is the only problem. My performance droped tremendously after i messed up a bit with driver updated (im kinda a beginner at that), so if someone can help me im grateful
Hello, I am French so sorry for my level of English which is equal to 0
Bref. I had the same problem when I wanted to install the chipset + drivers etc. and I was successful after 2h of research and testing, if you want to try my method and tell me if it works for you.
-I uninstalled any drivers or other things concerning my Ryzen 5 3600X in device manager
-Then I went to the following site: https://www.driverscloud.com -click on the blue start button
-install the software which will detect all the drivers your pc needs "so you are looking for amd drivers and chipset"
-when it's finished you launch the software and click on launch detection it will search everything for your computer and it will open an internet page for you
-Go to the bottom of the page and click on "find the drivers"
-click on the green "install" button and save the download folder on the desktop or anywhere, launch the .exe you just downloaded, click on install and it'll download the drivers etc that your pc needs
-when all the download is finished, click on the folder and search for "amd chipset" or "amd sofware" etc .. and now there are no more cases to install everything
Conclusion: when I went through the direct .exe from the amd site, it made me a download error for the software and for the chipset but when I did all of its manipulation, everything works fine now I could download everything!