Drivers & Software

[kimchy2010]

Good Morning

I'm trying to install the AMD Adrenalin Software and I keep getting these error, I have tried every possible solution I have found online and is not working below you will see Laptop Specification

System Information

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Time of this report: 12/16/2018, 11:15:06

Machine name: LAPTOP-PDTMCNKP

Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release_svc.180808-1748)

Language: English (Regional Setting: English)

System Manufacturer: LENOVO

System Model: 81D2

BIOS: 7VCN24WW

  Processor: AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx   (4 CPUs), ~2.5GHz

Memory: 8192MB RAM

      Available OS Memory: 7734MB RAM

Page File: 2580MB used, 7072MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 96 DPI (100 percent)

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

Miracast: Not Available

Microsoft Graphics Hybrid: Not Supported

DxDiag Version: 10.00.16299.0015 64bit Unicode

[goodplay]

There are no drivers for that product (currently) directly available from AMD, you must use Lenovo supplied drivers.

Ask them to acquire/request newer drivers.

[idontget-it]

at the moment AMD is finalizing these drivers for Ryzen mobile offical statement they made.. so not yet availble..

FAIR WARNING... THIS MAY CAUSE ISSUES SUCH AS INSTABILITY.

if you wish to install them without official approval but.. ......, you have to use device manager, then display adapter, then right click on your vega iGPU  then "update driver"  then "browse my computer for driver"  then click "let me pick form list"  then click "have disk" ...

put this into the bar where next to browser and click "ok"   C:\AMD\Win10-64Bit-Radeon-Software-Adrenalin-2019-Edition-18.12.2-Dec12\Packages\Drivers\Display\WT6A_INF\U0337011.INF

then scroll around the the list until find matching name.. maybe multiple with same name.. just pick one of them..  then once its done installing restart. 

then after start go here on your computer: C:\AMD\Win10-64Bit-Radeon-Software-Adrenalin-2019-Edition-18.12.2-Dec12\Packages\Drivers\Display\WT6A_INF\B336523

in that folder install an application called "ccc2_install.exe"

reboot again