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Drivers & Software

jcldjb
Adept I

AMD Adrenalin 2019 v18.12.2 | VSR Not Supported?!

Windows 10

Ryzen 1600

Asus Strix B350-F Gaming

RX580 8Gb Sapphire Nitro+

AMD Adrenalin 2019 v18.12.2

Virtual Super Resolution: Not supported

I was really excited to get the opportunity to try out this new 2019 version, with all the bells & whistles.

But unfortunately I will be forced to go back to a previous version because Virtual Super Resolution is not supported (for some strange reason).

I cannot begin to express my sincere disappointment with not being able to switch to 1440P resolution on my standard 32" HDTV (max resolution supported: 1920x1080p).

I could run Windows in 4K or Games at 1440P...but not anymore. Extremely frustrating & a huge disappointment.

I have tried the 'Clean Install' route and it is still the same.

Hoping someone has a solution for me.

***

Sidenote: I will also report that, while AMD ReLive recordings worked fine, whenever I try to view my FPS using the in-game overlay, I get loads of flashy (usually green) colors as if my GPU is bugging out.

***

Such a disappointment as I was really-really looking forward to this new Software Kit.

If anyone can recommend anything for me to try - I'm all ears.

Thanks

#AMDPleaseFix

[EDIT] DxDiag attached.

Monitor:       Polaroid P32D100 | 32" HD ready LED TV

Serial:          1SY150460150510E001810

21 Replies
infectedshogun
Adept I

Same here, it worked and was supported in previous versions but this one says NOT SUPPORTED.

Glad to hear I am not the only one.

But at the same time, sorry to hear it!

Hope they fix this soon.

In the meanwhile I am going back to 18.1.1

OMG I just reverted back to 18.1.1 and it's also now saying 'VSR Not Supported'!

This is a disaster!

EDIT: By disabling GPU Scaling, the VSR option was back on, on 18.1.1.

Reinstalling 18.12.2 to see if I can do the same.

Nope! VSR still not supported...

0 Likes

Please can you provide a DXDIAG report and attach it to your response and information about your display such as make and model please?

0 Likes

Hi Matt,

Please see my original post, DxDiag attached & Make/Model/Serial of Monitor currently using.

Should any additional information be required, please do not hesitate, thanks.

kingfish
Volunteer Moderator

Report any issues to AMD...not the user forum.

0 Likes

Thanks but I've already done that.

Was the first thing I did.

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I'm thinking its just a monitor compatibility thing so it should be fixed. (fingers crossed)

I too submitted an issue but didn't think to add all of my hardware...

Here's another way to report > Online Service Request | AMD

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Matt_AMD
Community Manager

Please can you provide a DXDIAG report and attach it to your response and information about your display such as make and model please?

0 Likes
guenther_mauer
Journeyman III

I have a 21:9 Monitor, Acer XR341CK, and a RX580

VSR is not Supporting!

amd_vsr_schrott.jpg

0 Likes

Thanks we are looking at this.

shadow07
Adept III

Relax Guys all will be fix very sooon with new hot fix Driver....

0 Likes
infectedshogun
Adept I

still not fixed =(

0 Likes

Nope still not fixed

thepcgamer792
Adept I

I'm currently having problems too with the AMD Adernaline V18.12.2 & V18.12.3 on installation with Black screen every time or thread stuck in device driver!!!

Not impressed so far !!

0 Likes
ernsmile
Adept I

I got same issues brother. Always got problems with AMD and took months to wait for a new driver.

Hope that AMD bad culture will be fixed.

I hope that the bad culture inside there is gone cause we want stable software for the drivers only. Thats the only wish.

0 Likes
selimonder
Adept I

I have same problem. V 19.1.2

My monitor: Samsung 49" CHG90 QLED Gaming Monitor - Crossfire

I have 2 Asus RX Vega 64

Virtual super resolution not supported.

My resolution = 3840 x 1080

0 Likes
nomadiwnd
Adept I

More than 2 months. Here anotherone with the problem, I need the super resolution. 

Please AMD, fix it.

0 Likes
john007
Exemplar

You wont get no VSR, they gimped it.

0 Likes
nomadiwnd
Adept I

Victory royale guys! I've installed the 19.2.2 version and I have VSR again! I think that are beta version , but it works!

Thx AMD.

infectedshogun
Adept I

Still broken for me guys.

0 Likes