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Drivers & Software

AMD 6900 XT black screen after playing games for a while

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Every day, and at random times, I'm getting black screens and my computer reboots.

I don't have a previous version to roll back to some working version of the AMD drivers, so I'm not sure how to use DDU to go back to whatever version. Does anyone have a working driver version for the AMD 6900 XT? 

I've turned off ASPM for all links in the Power Options > PCI Express > Link State Power Management > Setting: Off

I've set the TdrDelay in regedit to 25 seconds.

But I still see the issue.

The BlueScreenView minidump says the BugCheck 0x116 happened in amdkmdag.sys+b5330.

I have the latest BIOS from my motherboard manufacturer:
ROG-CROSSHAIR-VIII-FORMULA-ASUS-3204

I used the AMD Radeon Software program to update and install the latest drivers.

AMD VERSIONS:
Software Version - 2021.0205.0017.514
Driver Version - 20.45.35.01-210204a-364033E-RadeonSoftwareAdrenalin2020
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01471
OpenGL® Version - 26.20.11000.14758
AMD Audio Driver Version - 10.0.1.16
Vulkan™ Driver Version - 2.0.168
Vulkan™ API Version - 1.2.162
Windows Version - Windows 10 (64 bit)

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1 Solution

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Re: AMD 6900 XT black screen after playing games for a while

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I found a bad connection between my power supply and graphics card.

On the "be quiet!" power supply cables, there is a 4-pin connector that floats off the edge of the other connector. I needed to plug them in so the 4-pin connector is underneath the other connector, so the 4-pin is held in tight.

I noticed this issue when I was in the case, and jiggled the cable a little bit then a red light would illuminate on the GPU, indicating some sort of power cable disconnection.

I assume that when the GPU would ramp up, the fans would vibrate a bit more, and would exacerbate the problem.

It seems 100% solved. 

View solution in original post

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7 Replies
Ciacho132066
Adept I
Adept I

Re: AMD 6900 XT black screen after playing games for a while

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Install driver number 20.9.1 for this type of problem helps. I had the same problem

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m72493
Journeyman III
Journeyman III

Re: AMD 6900 XT black screen after playing games for a while

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I'm having the same issue.

Sometimes it can be after 1 hour, sometimes 2 hours, but during playing usually Warzone, I get black screen. Pc restart. Wattman message.

Latest drivers as its a new build PC. i9 10850k - 32gb ddr4 ram - 850w psu - RX 6800 

 

Tried all the fix, tips and tricks no avail. Only one I haven't tried is extracting the drivers and manually assigning them without installing Adrenalin. Don't want this as I like the software for clipping etc

I'm gonna try what the guy below suggests and uninstall drivers and try 20.9.1 and if that works, then ill update FROM that driver. If the crashes then come back I will uninstall and go back to 20.9.1 and leave it.

 

Ill let you know how I get on, let me know if you find a fix

 

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Re: AMD 6900 XT black screen after playing games for a while

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Ciacho132066, do you think any of the other steps I have completed (the registry entry, the power options setting, etc.) are necessary to keep as well? I'm not sure I understand their full effect because I was desperate and trying everything.

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Re: AMD 6900 XT black screen after playing games for a while

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That version 20.9.1 does not appear to be compatible with the RX 6900 XT -- is that true?

I just tried installing it, and yes, it is not compatible.

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goodplay
Esteemed Contributor III

Re: AMD 6900 XT black screen after playing games for a while

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What make/model/wattage psu, and are you using 2 separate pcie cables to the card.

Are you using any 3rd party oc/fan control and/or monitoring apps when crashes occur.

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT,
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Re: AMD 6900 XT black screen after playing games for a while

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My PSU: make: "be quiet!", model: Straight Power 11 Platinum, wattage: 850W.

My RAM: PNY DDR4 8GB x 4 (32 GB), 3600MHz PC4-28800.

Motherboard: ASUS ROG Crosshair VIII Formula.

CPU: Ryzen 9 5600X

M.2: Patriot Viper Gaming NVMe PCIe Gen4 x4 2TB.

I'm not using third party fan control programs. I haven't overclocked anything, so the motherboard should be all default.

I followed all the instructions in "TUNING" on the Adrenaline program that another user on this forum suggested. I use manual tuning and "Undervolt GPU" with "Overclock GPU".

After the above didn't work, I seriously throttled my GPU, and the temperatures never rise above 40C-45C and I have the fans running full speed 100%. Same result

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Re: AMD 6900 XT black screen after playing games for a while

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I found a bad connection between my power supply and graphics card.

On the "be quiet!" power supply cables, there is a 4-pin connector that floats off the edge of the other connector. I needed to plug them in so the 4-pin connector is underneath the other connector, so the 4-pin is held in tight.

I noticed this issue when I was in the case, and jiggled the cable a little bit then a red light would illuminate on the GPU, indicating some sort of power cable disconnection.

I assume that when the GPU would ramp up, the fans would vibrate a bit more, and would exacerbate the problem.

It seems 100% solved. 

View solution in original post

0 Kudos