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All AMD GPU drivers that allow for a higher recording Bitrate than 50Mbps cause stuttering recorded videos.

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The last driver released that does not cause stutter was 17.7.1 which has a maximum recording bitrate of 50Mbps.

Every driver since then has had a maximum recording bitrate of 100Mbps which causes stuttering recorded videos no matter what you set the Bitrate to. Even less then 10Mbps recordings have the same issue.

This problem affects multiple AMD users as multiple reports have been made here, perhaps all AMD users affected.

System

4790k

16GB ram @ 2400mhz

FuryX

Asus Gene z97 motherboard

corsair 750w power supply

3 ssd's

Driver 17.7.1 (works fine)

1 Solution

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Re: All AMD GPU drivers that allow for a higher recording Bitrate than 50Mbps cause stuttering recorded videos.

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So I finally found the problem. Relive records at 60hz and my monitor is 59.94hz by default (set by windows). How do I know this? Well I tested capturing at 60fps with OBS using software encoder and it had the exact same issue. It would stutter every 15 seconds. In OBS you can capture at 59.94 though, so I tested this and was buttery smooth.

I have created a custom resolution in Radeon Settings and changed my monitors G.Refresh Rate to 60.001 (unable to get exactly 60.000hz) and it is smooth capturing using relive at 3440x1440, 100mbps bitrate using the latest driver (18.3.4). After about 4 minutes though it eventually falls out of sync.

If possible we need to know the exact hz that Relive records at to overcome the hz mismatch between capturing and the screen refresh rate.

This post will get buried in this thread so I will create a new one here...

Relive capture produces stuttering videos due to difference between refresh rate and capture rate (5...

View solution in original post

56 Replies

Re: All AMD GPU drivers that allow for a higher recording Bitrate than 50Mbps cause stuttering recorded videos.

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Operating system: Windows 10

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kingfish
MVP

Re: All AMD GPU drivers that allow for a higher recording Bitrate than 50Mbps cause stuttering recorded videos.

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I would suggest you contact AMD using this form Email Form

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dargo_3dc
Adept II

Re: All AMD GPU drivers that allow for a higher recording Bitrate than 50Mbps cause stuttering recorded videos.

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I have the same problem.

System

Ryzen R5 1600

16GB ram @ 3200mhz

RX Vega Liquid

Asus Prime X370-Pro motherboard

be quiet! 580w power supply

3 ssd's

windows 10 x64

I can not test the driver 17.7.1, no vega support.

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leyvin
Miniboss

Re: All AMD GPU drivers that allow for a higher recording Bitrate than 50Mbps cause stuttering recorded videos.

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I'm having a slightly different issue., primarily that Recording is generally fine... where-as Streaming I'm running into a weird Audio Stutter, that lasts for a few Minutes at a time before recovering.

Now at first I thought it was maybe my bandwidth., but OBS at the same Bitrate is Streaming Flawless. On top of this the Adrenalin ReLive Archive also exhibits the EXACT same Audio Issue... while there are zero dropped frames even on the 60FPS Streams.

Now the more frustrating thing is., if I try to record normally after Streaming this issue then becomes present in all Recordings until I re-log.

I'd like to use ReLive as feature wise along with the Adrenalin updates, it's definitely very useful IF / WHEN it works properly... but right now Streaming is problematic., which also can affect normal Recording... plus the need to use Voicemeeter to Resample my Headset (Xbox One Stereo) / Kinect to an "Acceptable" 44KHz Audio Stream Format., instead of ReLive supporting Native Resampling (like essentially every other app of this nature).

Also +Kingfisher... do AMD actually even check their E-Mail Support Form?

It was my understanding that they basically let go of the Support Staff in 2014 in favour of the Forums (Community Support)., which is where we're suppose to post all of our issues as the e-mail support is no longer monitored. Now the plus side of that is we're supposed to have more direct attention from the Engineering / Software Development Staff ... but that said they're as rare to see actually responding / acknowledging issues as Loot Box Rare Drops.

I'm all in favour of this approach,. just think it would be useful if there was some pinned thread of Acknowledged Issues / Pending Fixes / Future Features... so that instead of AMD essentially working in their own little bubble, the Community Feedback drives their prioritisation and focus on what are important issues to their Consumer Base.

We should given the Low Number of AMD Software Engineers, realistically be seeing more Optional (Opt-in) Beta Features before they become part of the Retail Package ... allowing rapid feedback and bug reports as early as possible to prevent issues like what have plagued ReLive from actually reaching Average Consumers who just expect features to Work almost Flawlessly. That's of course always going to be impossible, but it's a lot like Microsoft who with Windows 10 have also somewhat insulated themselves from Feedback (despite creating a dedicated feedback system) ... where again they just seem to do their own thing, consumers-be-damned.

You can't given your Consumers a Voice, only to then appear to be ignoring it.

Heck I'm sure they can hire a handful of Minimum Wage / Commission Young Adults., to essentially sift through the Forums for issues... logging them to a Knowledge Base... with particularly useful Threads being Flagged for Engineer Attention. Then every 2 - 4 weeks a roundup of all the known issues, prioritisation, release eta (given there is a Monthly Driver Update now).

I mean if you look at the Release Notes "Known Issues" it's always an absolute fraction of what's on the Forums in popular Threads.

This gives the impression that AMD neither knows / cares / paying attention. Regardless if that's true or not that's the impression it leaves.

Matt_AMD
Community Manager
Community Manager

Re: All AMD GPU drivers that allow for a higher recording Bitrate than 50Mbps cause stuttering recorded videos.

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What are you using to playback video?

Does the stuter occur on original playback video or after upload to YouTube or both?

Do you have instant replay enabled?

Does the issue occur on 18.1.1?

Affecting all games/recordings?

I'd be happy to try and reproduce this issue on my system below. Please let me know if the setup ive listed below should reproduce the issue?

1950x

32GB DDR4 3200Mhz

2x RX Vega 64

30Mbps Bit rate?

GTA V

3440x1440@100HZ

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benchart
Adept III

Re: All AMD GPU drivers that allow for a higher recording Bitrate than 50Mbps cause stuttering recorded videos.

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Also amdmatt I've been noticing that problem too, but never reported it yet.
Long time a go, I've made long playthroughs with relive "pre->50Mbps era" and it was silky smooth 60fps.
Now I've been performing some playthroughs too, and it's noticable that there is a jerkiness on the framepacing of the videos. (also that audio stutter that I've reported of the 18.1.1)
For example the video runs 60fps smooth for 10 seconds, and 3 seconds after with a weird framepacing.
This is only visible on the video, and obviosly after uploading to youtube it remains there, while on gameplay it's not noticable.

It's weird because I keep using the same settings as always 30mbps, altough changing to 50, or changing to less than 30mbps still happens in the same way.
GCN 1.0 card here (HD 7850)

I wish I could show to you, but so far I've not uploaded the videos yet, and they are too big to make it on time.
Altough what the ministerofpropaganda​ reported, I also noticed, just didn't reported it yet, because the audio stutter/inconsistency on the 18.1.1 was far more important to report since it really ruins the recordings and it's preventing me to update to more recent drivers since I want my recordings to work

I really hope you guys take a look on that, not only for me, but also for your team, relive is really great, but with this problems,  youtube users tend to notice this and it's bad marketing to reply that the problem comes from relive
People always like to point fingers to the red team and praising GreenTeam software, so don't give them reasons to
Cheers

Answering to your questions:

1.Playback software: Movies & TV (W10 app), but also happens on VLC
2.Occurs on both
3.No instant replay
4. Yes, and the 18.1.1 also has audio stutter or anomalies which is a severe bug.
5. So far I've only tried in DX8/9 games, but all of them that I've tried were affected.

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dargo_3dc
Adept II

Re: All AMD GPU drivers that allow for a higher recording Bitrate than 50Mbps cause stuttering recorded videos.

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With the new driver 18.2.1, there ist still stuttering. It looks like certain frames are being recorded multiple.

For example:

ReLive Stuttering - YouTube

Recording settings:

relive_3bbsbt.jpg

relive_49ks19.jpg

relive_5wjsfq.jpg

For the most part it runs smoothly, but not over the whole video. It affects all games.

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leyvin
Miniboss

Re: All AMD GPU drivers that allow for a higher recording Bitrate than 50Mbps cause stuttering recorded videos.

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Tomb Raider: Underworld • Stream - YouTube

System Specifications are in the Description Box, and the Adrenalin ReLive (18.1.1) Settings are in the initial 10s of the Video.

Yes, it's a Long Format Video... but I was experimenting with it to see if I couldn't just Stream the Long-Form Sessions that I'd later download from YouTube and Slice Down into an Episodic Format. The assumption I was working on was that Streaming worked as well as Local Recording., which was working flawless for me (until I Streamed, as noted in the post above... for about 10 minutes after the Stream any Local Recordings are also affected by the same issue)

I did also have Sea of Thieves Streams as well, which I've since deleted from the Channel (but I do have the Archive Local copy still)

As a note for the Tomb Raider: Legend Longplay on the Channel, I'd cleaned the Drivers twice... as the first time I dropped back to 17.12.2 but this also had the same issues, so I rolled back further to 17.12.1 (the last Recommended). This resolved the Stutter, but something I noticed is that the Audio slowly Desynchronises by the end of the Stream (by about a second in total).

So controls for such might be an idea.

Q1. Playback?

A1. Adrenalin Connect, Xbox App, Movies & Film, and YouTube. I've also checked it in Premier Pro, and the issues are clearly visible in the MP4 Audio Track... the same is true (in 17.12.2+) with the "Separate Audio Track" Option Selected.

Q2. Does the Stutter Occur on YouTube or Original Video?

A2. Both.

Q3. Do you have Instant Replay Enabled?

A3. No

Q4. Does the issue occur on 18.1.1?

A4. 17.12.2 and 18.1.1., I'd also assume 18.2.1 given that released yesterday and highly unlikely that would've been enough time to push through any fixes.

Q5. Affecting all Games / Recordings?

A5. All Games Yes, but the issues are limited to Streaming (Twitch and YouTube is what I've tried so far) and Stream Archiving.

Typically Standard Recording is Unaffected provided I've not been Streaming, otherwise a Reboot / Re-Log is required as it will also then affect that.

Windows 10 Pro (64bit / 1709-16299.214)

Ryzen R5 1600 (Stock)

16GB DDR4 2666MHz

RX 480 4GB

Record / High Preset (30Mb) ... Stream / High Preset (3.5Mb) (Mind the Settings don't really make much difference)

Rise of the Tomb Raider (DX12) / Tomb Raider 2013 (DX11) / Tomb Raider Underworld (DX9)

1920x1080 @ 60Hz (HDR10)

Also if you're looking into this., could you PLEASE see about replacing the Audio Engine so that it will Natively Support the Microsoft Xbox Headset and Kinect. Both of these use 24KHz and 16KHz respectively, which ReLive *only* supports Devices Operating at 44 or 48KHz.

As these are LOCKED to those Frequencies (and no they can't be initialised any higher... the Kinect has 4 Channels each using 16KHz resulting in a 64KHz Total Signal, even attempting to use it with ReLive crashed CCC) with the only option being to use a 3rd Party (such-as Voicemeeter) to convert the Input Signal to a compatible Output Signal that ReLive Supports. As I'm aware there are others who've had similar issues with other Microphone Brands., ideally it would be a good idea to use MME / WSAPI to poll the Audio Input Device, then convert the Audio Stream into the appropriate Format.

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Re: All AMD GPU drivers that allow for a higher recording Bitrate than 50Mbps cause stuttering recorded videos.

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Here is video showing the problem.

AMD Radeon Driver 18.2.1 Relive Stutter. - YouTube

The stutter happens roughly every 15 seconds. In the description of the video are time stamps of the first 7 occurrences of the stutter.

It doesn't matter what is used to playback the video, it stutters on everything.

The stutter occurs during the playback of the video and also after it is uploaded to Youtube.

Instant replay disabled.

The stutter occurs on all drivers released after 17.7.1

All game recordings affected regardless of game.

50Mbps is used for the recording above but lowering it to less than 10mbps makes no difference.

In the release notes for driver 17.7.2 (where recordings started to stutter) it states....

  • Now supports bitrates up to 100Mbps for recording or capturing.
  • Optimized memory usage for lower overhead while recording or capturing.

I would guess that whatever memory usage optimizations were made are the root cause of the problem.

Thanks