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Drivers & Software

birdychow
Journeyman III
‎12-13-2019 03:20 PM

Adrenalin 2020 Edition 19.12.2 Screen freezes in game but game still plays in background.

Since I downloaded the new driver I have had this problem in all my games where a few seconds after loading into a game the screen will freeze but the game keeps playing and I can move my cursor around and hear it go over a button in game but all I see is a frozen menu ( as if there was just a picture over my screen while I play). I have currently only found two ways to temporarily fix this problem and that's by Alt tabbing and re tabbing till I can get to the settings and change it between the different window types.

8 Replies
uni_sparten
Adept I
‎12-13-2019 04:20 PM

its a common problem, there are multiple threads here

fenor
Adept I
‎12-13-2019 05:24 PM

https://community.amd.com/thread/246229 

0 Likes
carclis
Adept I
‎12-18-2019 06:58 PM

I've got the exact same issue. It seems like if you're lucky the game will function properly sometimes when you "alt+tab" back to it. The most repeatable I have found this issue is within Destiny 2. It does this almost every single time I launch it and it's the most frustrating thing ever.

Ryzen 9 3950X
MSI X570 Godlike
4x8GB G.Skill Trident Z 3733Mhz
Radeon VII
Samsung 950 Pro 500GB
Samsung 970 Evo 500GB
Samsung 840 Evo 500GB
Seagate IronWolf 14TB
WD Red 10TB
Corsair AX1600i

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mishngun
Adept I
‎01-14-2020 03:50 PM

Same issue on RX 5700 XT. I have already 20.1.1 driver and now can't even play games. Monitor shutting down and weird noise from the system block.

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carclis
In response to mishngun
Adept I
‎01-15-2020 02:32 AM

See the post above. Turns out 19.12.1 was just a bad driver. I'm on 19.12.3 and don't have these issues.

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mishngun
In response to carclis
Adept I
‎01-15-2020 02:47 AM

I have never had 19.12.1 driver, I had earlier version then updated on 19.12.2 where the problems began.

Also I've read a post where someone told that 19.12.1 works great. And even when I try to install 19.12.1 after deleting previous drivers I've got a black screen while installation of the driver!!

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carclis
In response to mishngun
Adept I
‎01-15-2020 07:09 AM

I think your issue is completely different to this one. This is the game appearing on screen still but signal not being updated. It looks frozen but you can tell the game is still running by the audio. The monitor signal is never lost.You should make a new post about it.

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