So I'm running into a issue that I'm besides myself on but here is the run down I recently purchased a Acer windows mixed reality headset but i'm having a issue where I will not go past the initial check due to my driver being wddm 2.1?
I've ran dxdiag an got this
under display
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Display Devices
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Card name: AMD Radeon (TM) R9 Fury Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x7300)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_7300&SUBSYS_04A61043&REV_CA
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12229 MB
Dedicated Memory: 4071 MB
Shared Memory: 8158 MB
Current Mode: 1920 x 1200 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.646984,0.339367), Green(0.290539,0.603039), Blue(0.145031,0.065930), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: HP w2408 Wide LCD Monitor
Monitor Model: HP w2408
Monitor Id: HWP26CF
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: DVI
Monitor Advanced Color Capabilities: None
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0318486.inf_amd64_11ba0b4b7cc81d52\amdxc64.dll
Driver File Version: 22.19.0677.0257 (English)
Driver Version: 22.19.677.257
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.1
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 9/21/2017 5:00:00 PM, 1973560 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-3040-11CF-2173-472365C2CC35}
Vendor ID: 0x1002
Device ID: 0x7300
SubSys ID: 0x04A61043
Revision ID: 0x00CA
Driver Strong Name: oem46.inf:cb0ae414a510c992:ati2mtag_R7000DS:22.19.677.257:pci\ven_1002&dev_7300&rev_ca
Rank Of Driver: 00D12000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported
I've tried about every post fall creator driver update and have no dice i'm currently on 18.2.2
Cpu is a ryzen 7 1700
16gb of ram
All other boxes check out on the wmr check just the wddm 2.1 issue that I seamingly can't get past
Message was edited by: Matt B
We have updated the title of this discussion with relevant details to better describe your issue.
