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Drivers & Software

Justkeevin
Journeyman III

6800 ENGINE ERROR 0x887A0007-DXGI_ERROR_DEVICE_RESET

GPU: AMD RX 6800

CPU: 5900x

Motherboard: Gigabyte X 570 I Aorus Pro Wifi

BIOS version: F33h

RAM: Crucial Ballistix 32GB DDR4 CL16

PSU: Corsair SF600

Operating System & Version: WINDOWS 10 Pro 19042

GPU Drivers: Version 21.4.1

Description of Original Problem:

This happened several times already, once playing Apex Legends and twice while I was on chrome browsing and watching YouTube. The screen would completely freeze and I would have to go into my desktop via Chrome Remote Desktop and I would see "ENGINE ERROR 0x887A0007-DXGI_ERROR_DEVICE_RESET" I would then reboot and the drivers would be uninstalled. I have to redo load the AMD Drivers and the Radeon software. This was also happening when I had the RX580 as well, just constantly crashing. I moved the RX580 to my HTPC and it hasn't crashed at all.

Troubleshooting:

I've tried DDU and produces the same results. I tried using older drivers as well.

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Justkeevin
Journeyman III

Re: 6800 ENGINE ERROR 0x887A0007-DXGI_ERROR_DEVICE_RESET

I just DDU and did a factory reset with 21.5.2. 

Current Driver Version: 
21.10.03.08-210511a-367492E-RadeonSoftware

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