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Drivers & Software

zzznz
Challenger

6700XT Warzone 2 freezing during cutscene and landing in start of match

Game will freez when camera shows my character in airplane ready to jump. game will freez 2-3 times for few seconds until I land and from there I can play with no problems.

Most of graphic settings are set to max by default.

driver version 22.11.1 and with driver version 22.9.1 same problem.

I dont know if there is any connection but I now have 2 monitors one is connected with hdmi and other with dp. I did turn off one and no change.

During entire warm up (including falling) before start of match all is good.

I did move game from m.2 ssd to hdd and I still have problem but game works good even on hdd after landing.

It will not freez always in same spot during cutscene and landing, it can be longer and shorter but again once Im on ground rest of match is great.

I use battle.net and europe region for warzone 2

I did notice cutscene with airplane is better now but it will always freez when camera zoom on character.

Can this be problem with game or servers?

2 Solutions
zzznz
Challenger

TEXTURE RESOLUTION setting is problem when set to high.

View solution in original post

zzznz
Challenger

Still no fix for 2 problems

When vram limit is set to 0.85 or 0.90 I will see frame skipping or stuttering.

In start of every match map will flash black once during fall after jump from airplane.

View solution in original post

44 Replies
DimkaTsv
Miniboss

Idk, DMZ works smooth like butter on my 6750 XT.
Maybe some software settings are messed up for you? Had you tried to clear Warzone data folder from Documents? 

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I didnt try that. should I remove entire call of duty folder in documents?

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Preferrably. But if you have single player company, it is saved in some file. I don't remember which one, but you can google it. 

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what gpu driver version you have?

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do you play any dx11 games? my card (6750xt) runs the games at low frequency and full of stutters, forcing higher frequency doesnt completly solve the performance and stutters are still present, tried playing Battlefield 4, Apex, Batman Arkham knight and they all suffer from this (although apex wasnt that bad tbh)

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It is Witcher 3 on Ultra settings and i hit GPU power limit. 

DimkaTsv_1-1670261661309.png

XCom2 WotC on max settings with frame cap. 

DimkaTsv_2-1670264102586.png

Divinity 2: Original Sin

DimkaTsv_4-1670265013824.png

 

Is that good enough for you? I don't have low frequency issue neither on DX9 DX11 or DX 12 with unlocked FPS. With locked FPS it depends on game, and load

Microstutters would be there because devs aren't to be bothered to setup shader precompilation. For exaple look at Calisto Protocol launch and difference between PC and PS5

@zzznz Latest. Currently it is 22.11.2

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zzznz
Challenger

I did install 22.9.1 but problem is still there and I did update windows before I installed 22.11.1 yesterday.

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zzznz
Challenger

I did disable xmp and there was no change.

any idea?

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kyton
Adept II

I have. 6750xt

same issues on the cutscene. All drivers are upto date

i have not tried another resolution . Running 1440p on max and getting aroind 120fps.

I play on 1920x1080 resolution and max settings but I did disable on demand texture streaming.

At least rest of match is smooth.

what cpu do you have?

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I also have ondemand straming disbaled.

proc is a Amd 5600x with 32gb ddr4 3600

game in installed on a WD SN850 NVME

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I have 2700x and 4x8gb ddr4 3200mhz. I did try game on m.2 ssd kc3000 and p300 3tb hdd.

I did notice less freezing after changing from full screen exclusive to fullscreen borderless.

what is size of your page files? https://www.youtube.com/watch?v=NkHjRKFUnNc

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Pagefile is on Auto. Running win 11 pro

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zzznz
Challenger

I think 0.9 vram limit will cause stuttering or some frame skipping. its better with 0.85 but it will happen in few matches.

I did notice almost every match entire map will flash black once during fall after cutscene with airple.

1- I did lower all settings to minimum but I did keep render resolution at 100 and there was no freezing. I did try it one more time and same results.

2- I did lower and disable settings from down to up. Problem is in details and textures section first 5 settings. I will test more later.

3- game is not freezing all max and texture resolution set to lowest, low, normal.

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zzznz
Challenger

TEXTURE RESOLUTION setting is problem when set to high.

I will also test later

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Set to high seems to fix the issue, but then i got crackling audio the whole time. Went back to ultra and the audio was fine. Totally strange. W

ill have to see how the next patch and AMD drivers do if it fixes the issues.

but there is no ultra

i have the same issue as the OP and setting texture to normal doesn't quiet fix it..

6700xt

5800x

32gb ram at 3200mhz

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did you try low or lowest?

First try minimum settings and if there is no more freezing start to test settings one by one.

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I started on low everything besides render res. And worked my way up to max everything. Seems to not change a thing beside how sever the issue will be. Just gunna have to wait for an optimization update of some kind.

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Lowest I mean

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change render resolution to lowest too.

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kyton
Adept II

Sorry, my bad. Set to Normal seems to fix the issue, but then I got crackling audio the whole time. Went back to High and the audio was fine.

did you notice black color for second when you jump from airplane? ground will flash black for me every match once.

I dont have audio problem.

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yes my screen also goes black when jumping

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CHRIS_32
Adept I

Hello guys i am new here on this community i have a AMD Radeon RX 6700 XT OC 12GB GDDR6 192bit . And when i play warzone 2.0 my monitor goes black screen (165hz monitor) and after the black screen the pc is restarting the drivers are up to date and i dont know what to do . Can i get an advice ? Ty

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I didnt have that problem. start new discussion so others can see and maybe someone will help.

zzznz
Challenger

6800XT same problem reported from community member.

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zzznz
Challenger

Still no fix for 2 problems

When vram limit is set to 0.85 or 0.90 I will see frame skipping or stuttering.

In start of every match map will flash black once during fall after jump from airplane.

 turn on weapon motion blur.

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heliostar
Journeyman III

I have the same issue, this is very annoying ! 

Config : 5700 XT, 3600X, 32 gb RAM (3600 mhz), MSI B550 gaming edge wifi.

 

This has to be fixed, we can't play like that, even lowering the settings doesn't work. 

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mike-p
Adept II

If you have an amd CPU

try to change the renderworkercount to half of your cpu threads.

https://errorfixer.co/warzone-2-0-stuttering-freezing/

  • Go to Documents > Call of Duty > players > Right-click on “options.3.3cod22.cst”, and select open with Notepad.
  • Scroll to the end and locate “RendererWorkerCount.”
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kyton
Adept II

Somewhere I saw where the person disable windows defender and it sorted their issue out.  i have still to test this.

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I did disable it.

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Harry5211
Journeyman III

its totally game bug, even my friends all faced the same issue. now no more. or maybe u try enable the CAS  setting

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robdsgb
Adept I

To fix this issue, turn on weapon motion blur and restart..... No issues for me for about a month.

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Matt_AMD
Community Manager

Try set weapon motion blur to enabled to see if it fixes this game issue. 

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@Matt_AMD 

I found the solution for the game crashing (MW2 and Warzone 2) in full screen mode when alt-tabbing. After testing for a couple of days, I can confidently say that it's not a hardware issue or a driver version issue. The issue only affects shader caches. Performing this procedure solve the issue:
Enter Modern Warfare 2 > Graphics Options (Quality) > Set Spot Cache to Ultra and close the game > Adrenaline Software > Graphics > Reset Shader Cache > Local Drive > x86 Programs > Call Of Duty > _retail_ > shadercache > delete all the file inside > Re-enter Modern Warfare 2 and let the game automatically build the shaders > Restart the game

Somehow, performing a standard procedure, i.e. normally downloading the game and letting it do everything automatically, will sooner or later lead to a crash using the alt tab function in full screen mode or will cause the game to stutter for no reason.
This explains why a complete clean install from scratch sometimes solved the problem, only to recur after a short time, with this method the problem doesn't come back.
AMD or the developers should look into this.