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Drivers & Software

mstfbsrn980
Grandmaster

Re: 5700xt Premiere Pro / BSOD WATCHDOG

You can send a link for sharing a dmp file to this website using Google Drive or OneDrive.

C:\Windows\Minidump path is the location for dmp files.

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koffan
Adept II

Re: 5700xt Premiere Pro / BSOD WATCHDOG

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Re: 5700xt Premiere Pro / BSOD WATCHDOG

Yeah, in BIOS you should see that option. I needed it for four 8GB dimms. You should maybe try it anyway though. Maybe all that 16GB on 1 dimm puts more a load on the CPU's SOC as well.

mstfbsrn980
Grandmaster

Re: 5700xt Premiere Pro / BSOD WATCHDOG

Normally, dmp files are 1-2 MB in size. The file you are sharing is not the correct file.

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mstfbsrn980
Grandmaster

Re: 5700xt Premiere Pro / BSOD WATCHDOG

You receive error code 0x00000133. This code is not something I have experienced. When I do research, it is said that the error releated from HDD or driver. But I'm not sure. The error code you experienced is different from I experienced and solved WATCHDOGS error. If you are using a M2 disk (without RAID) and can find its setting in the BIOS, set Gen4 (or Auto) to Gen3 for PCI settings.

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christoph
Adept I

Re: 5700xt Premiere Pro / BSOD WATCHDOG

it is a driver issue, I have the same issue with my 390 

mstfbsrn980
Grandmaster

Re: 5700xt Premiere Pro / BSOD WATCHDOG

Error Message: DPC_WATCHDOG_VIOLATION
Error Code: 0x00000133
The associated dll or sys was not given because dmp was not properly shared.

OP has this error message. Does anybody get this message and know the solution?

koffan
Adept II

Re: 5700xt Premiere Pro / BSOD WATCHDOG

Thanks to you all for your input. Unfortunately nothing has worked.

I am 99% certain its a driver issue as previous versions of drivers have worked.

Its really annoying to even have to fix these things when all you want is to plug and play...

Hope AMD learn a lesson and release stable drivers with their hardware in the future.

Do you think this issue is valid for RMA? thinking of just changing it for something else at this point.

Re: 5700xt Premiere Pro / BSOD WATCHDOG

Yes I definitely think that would be a valid RMA reason.

Sorry to hear that nothing worked for you.

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christoph
Adept I

Re: 5700xt Premiere Pro / BSOD WATCHDOG

it is not the video card, is an issue with the driver and the windows screen scaling 

On Wed 18-Sep-19 10:54:11 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\LiveKernelReports\WATCHDOG\WATCHDOG-20190918-2254.dmp
This was probably caused by the following module: atikmpag.sys (0xFFFFF80419EB077C)
Bugcheck code: 0x141 (0xFFFFAD039DDEB410, 0xFFFFF80419EB077C, 0x0, 0x0)
Error: VIDEO_ENGINE_TIMEOUT_DETECTED
file path: C:\Windows\System32\DriverStore\FileRepository\u0346729.inf_amd64_aea6bce152d9aed0\B346681\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that one of the display engines failed to respond in timely fashion.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.).
Google query: atikmpag.sys Advanced Micro Devices, Inc. VIDEO_ENGINE_TIMEOUT_DETECTED

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