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Drivers & Software

barteqx
Journeyman III

5700XT freezes when zooming in on google maps on both Chrome & Firefox on Linux (Ubuntu 20.04, 19.10)

There is a bug regarding this issue: AMD Navi GPU frequent freezes on both Manjaro/Ubuntu with kernel 5.3 and mesa 19.2 -git/llvm9 (#892)... 

It's very easy to reproduce – aggressive zooming in google maps causes the whole system to freeze, the only way to recover is the reset button, seems to be the same issue with both X.org and Wayland, and you can see those logs in kernel.log:

Apr  1 14:49:37 bzasieczny-MS-7C37 kernel: [14837.848779] [drm:amdgpu_dm_commit_planes.constprop.0 [amdgpu]] *ERROR* Waiting for fences timed out!
Apr 1 14:49:37 bzasieczny-MS-7C37 kernel: [14842.712784] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx_0.0.0 timeout, signaled seq=1019728, emitted seq=1019730
Apr 1 14:49:37 bzasieczny-MS-7C37 kernel: [14842.712853] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process chrome pid 5739 thread chrome:cs0 pid 5754
Apr 1 14:49:37 bzasieczny-MS-7C37 kernel: [14842.712855] [drm] GPU recovery disabled.
Apr 1 14:49:38 bzasieczny-MS-7C37 kernel: [14843.992801] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring sdma0 timeout, signaled seq=177659, emitted seq=177662
Apr 1 14:49:38 bzasieczny-MS-7C37 kernel: [14843.992869] [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process pid 0 thread pid 0
Apr 1 14:49:38 bzasieczny-MS-7C37 kernel: [14843.992871] [drm] GPU recovery disabled.
Apr 1 14:49:50 bzasieczny-MS-7C37 kernel: [14855.933236] GpuWatchdog[5789]: segfault at 0 ip 0000559fdbcf5e52 sp 00007faaa30f44c0 error 6 in chrome[559fd7daf000+7287000]

This is a pretty major issue and I'd like someone on the AMD side to get involved in fixing that.

8 Replies
alexzpm
Journeyman III

Re: 5700XT freezes when zooming in on google maps on both Chrome & Firefox on Linux (Ubuntu 20.04, 19.10)

Same video card same ubuntu, we need a driver for 20.04. I also freezes at other random moments.

adrienjarthon
Journeyman III

Re: 5700XT freezes when zooming in on google maps on both Chrome & Firefox on Linux (Ubuntu 20.04, 19.10)

I have the exact same problem for months (5700XT), I was hopping 20.04 would bring some improvements compared with 19.10 but apparently not. Got random freeze of the system while working, mostly when using chrome on GPU-accelerated pages. I juste tried google maps as you said and it freeze every time (on chrome and firefox). I also have the same freeze problem when getting the computer out of sleep sometimes. Please AMD do something ‍♂

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karelchess
Journeyman III

Re: 5700XT freezes when zooming in on google maps on both Chrome & Firefox on Linux (Ubuntu 20.04, 19.10)

The solution is to install a new kernel >=5.5
This is not in the repo for now, you must use this instructions for example.
I have 5700xt, Mint 20,MESA 20.2 oibaf, but work on Mint19.3 and MESA 20.1
darkop
Journeyman III

Re: 5700XT freezes when zooming in on google maps on both Chrome & Firefox on Linux (Ubuntu 20.04, 19.10)

Any update?

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temp111
Journeyman III

Re: 5700XT freezes when zooming in on google maps on both Chrome & Firefox on Linux (Ubuntu 20.04, 19.10)

Same card, same ubuntu, same maps, same error log. Fix it please

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monday_m
Journeyman III

Re: 5700XT freezes when zooming in on google maps on both Chrome & Firefox on Linux (Ubuntu 20.04, 19.10)

Installed drivers for ubuntu 20, amd-pro-install script. Google maps stopped freezing in Chrome, didnt try FFox. Looks ok.
https://www.amd.com/en/support/graphics/amd-radeon-5700-series/amd-radeon-rx-5700-series/amd-radeon-... 

hnino
Journeyman III

Re: 5700XT freezes when zooming in on google maps on both Chrome & Firefox on Linux (Ubuntu 20.04, 19.10)

I was installed kernel 5.6 and fix bug, Thank you very much.

adrienjarthon
Journeyman III

Re: 5700XT freezes when zooming in on google maps on both Chrome & Firefox on Linux (Ubuntu 20.04, 19.10)

Thanks, I was waiting for the fix to land in Ubuntu default kernel but got tired of all the crashes so I installed the AMD pro driver as you said and it worked great. No crash using google maps any more in Chrome nor Firefox. Hardware acceleration is still working perfectly in Chrome.

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