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Drivers & Software

tgn
Adept II

5700XT crashing and freezing

Okay... So my 5700XT has started to really screw with me now... Im getting sick and tired honestly... GTA 5 does not load, (ir worked earlier today), now its being a b!tch and not loading, neither does FiveM, every other game like Far Cry5, watch dogs 2, the crew 2, forza horizon 4 and so on is crashing whenever i change the settings from low to ultra, it doesnt seem like its the graphic settings thats messing up, its fullscreen, as soon as i put ANYTHING in fullscreen (even youtube on chrome) it lags, hangs, freezes and so on... Games dont even just lag, they either completely freezes my PC, auto closes the game, or auto turn off my PC. Im running the latest 19.7.3 adrenalin driver that was released today, i tried goin back to 19.7.2, didnt help, ive tried re installing the driver and so much more... This is on a freshly installed windows 1903 may update aswell... I dont know what to do with this card, is it a software problem? is it a GPU problem? My plan was to have this reference cooler 5700XT until the MSI twin frozr release in a few weeks (i have 60 days to return it for a full refund), but the problems ive been having are just getting to a point now where i dont know what to do. 

33 Replies
kingfish
MVP

Re: 5700XT crashing and freezing

Try a clean install using DDU in safe mode of the new drivers:

https://community.amd.com/docs/DOC-2228 

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tgn
Adept II

Re: 5700XT crashing and freezing

already done that unfortunatly... 

0 Likes

Re: 5700XT crashing and freezing

Which cpu ?

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tgn
Adept II

Re: 5700XT crashing and freezing

i7-7700k, OC`d to just 4.6ghz

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osirismelb
Adept III

Re: 5700XT crashing and freezing

Do you know how hot the card is running prior to the crash?

Up your fan curve in global wattman as it runs a bit hot abet quieter.

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tgn
Adept II

Re: 5700XT crashing and freezing

Already changed the fan curve, first thing I did. Card was at around 83 degrees Celsius at max when the crashing happened. Now it doesn’t matter how the temp is, it’s normally at 40 degrees around there when crashing cause games don’t even load up properly, gta 5 doesn’t load at all and gives me an “game closed down unexpected” shutdown thing right away. And other games crash/freezes (sometimes the whole PC) whenever I changed the settings to full screen. 

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osirismelb
Adept III

Re: 5700XT crashing and freezing

So what motherboard and chipset are you using with the 5700 XT?

There are some bugs/compatibility issues I've seen around the 570 chipset and/or PCIE 4.0.

Give us a rundown of your system.

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tgn
Adept II

Re: 5700XT crashing and freezing

I have a 7700k, with a MSI tomahawk arctic Z270, so it’s using PCI 3.0.  And the rest of the system is 16gb DDR4 3466mhz crucial ballistic ram, and a cooler master G750M psu, 750watt should Be more than enough for this system aswell I believe...

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s88urd
Journeyman III

Re: 5700XT crashing and freezing

I would suggest trying to manually undervolt the card using wattman.

Set the voltage to 980MV at the speed of 1900MHZ (this is what mine is set to) I now dont experience any crashes and the temps never go over 60 while gaming. 

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