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butjer1010
Adept I

5700XT Asus BSOD on internet flash video (IRQL not less or equal) with any newer driver except 19.7.5.

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I'm receiving BSOD when i surf internet on flash video, with 19.8.1., 19.8.2. and 19.9.1. drivers. When i install 19.7.5. everything works fine.

Every new driver AMD release i have installed (using display driver uninstaller of course), but after few minutes of browsing, i need to roll back to 19.7.5. With this driver everything is ok.

Does anybody have some advice on what to do?

Thanks in advance.

1 Solution

Accepted Solutions
Matt_AMD
Community Manager
Community Manager

Re: 5700XT Asus BSOD on internet flash video (IRQL not less or equal) with any newer driver except 19.7.5.

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Issue resolved in 19.9.2, more information available here. https://community.amd.com/thread/243203

View solution in original post

8 Replies
enthrall
Adept I

Re: 5700XT Asus BSOD on internet flash video (IRQL not less or equal) with any newer driver except 19.7.5.

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disable hardware acceleration. They'll figure it out eventually..

butjer1010
Adept I

Re: 5700XT Asus BSOD on internet flash video (IRQL not less or equal) with any newer driver except 19.7.5.

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Thanks for quick response. I'll try that immediately. Will let You know if it works.

Thanks

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butjer1010
Adept I

Re: 5700XT Asus BSOD on internet flash video (IRQL not less or equal) with any newer driver except 19.7.5.

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I don't know why, but i don't have this option. There is no troubleshoot card in my monitor properties. Is there any other way to do this? Windows 10 (1903)

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herve-ch
Adept I

Re: 5700XT Asus BSOD on internet flash video (IRQL not less or equal) with any newer driver except 19.7.5.

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you have to do this in your browser options, driver 19.7.5 works without bsod here too, only happens with latest drivers, i dont know if AMD is aware of this problem , someone report plz

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butjer1010
Adept I

Re: 5700XT Asus BSOD on internet flash video (IRQL not less or equal) with any newer driver except 19.7.5.

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Ok, i've found it. When i check it out, i'll will tell You if that works.

Thanks a lot

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butjer1010
Adept I

Re: 5700XT Asus BSOD on internet flash video (IRQL not less or equal) with any newer driver except 19.7.5.

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For now, everything works fine, no bsod. Thanks a lot. I hope AMD will solve this problem fast, because some animation are running slower than with hardware acceleration on.

Thanks everyone for help

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layer
Adept I

Re: 5700XT Asus BSOD on internet flash video (IRQL not less or equal) with any newer driver except 19.7.5.

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I have one 2200G and i had to rollback to 19.7 too. lets see if get stable now

KERNEL_MODE_HEAP_CORRUPTION

IRQL_NOT_LESS_OR_EQUAL

KERNEL_SECURITY_CHECK_FAILURE

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Matt_AMD
Community Manager
Community Manager

Re: 5700XT Asus BSOD on internet flash video (IRQL not less or equal) with any newer driver except 19.7.5.

Jump to solution

Issue resolved in 19.9.2, more information available here. https://community.amd.com/thread/243203