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Drivers & Software

silentstorn
Journeyman III

20.4.2 GUI Keeps Crashing

Hello,

I was able to launch it today, stream a game etc. After the game I clicked on Performance and the GUI crashed. I tried re-opening and it crashed again. I had this problem the other day, except it would crash when launching a game. 

What I have: 

HP OMEN 30L

AMD Ryzen 9 3900 ( the non X Version)

Radeon RX 5700 XT  8GB RAM

32 GB RAM

Windows 10 PRO

What I have done:

Rebooted

Made sure Windows Updates are loaded

Used the AMD Cleanup utility

Did a Factory Reset Install option within the AMD Radeon software

That is when it worked as mentioned above, been then after game, it crashed. 

I have since rebooted with same result. 

2 Replies
mickeekung
Challenger

Re: 20.4.2 GUI Keeps Crashing

You need to install 20.7.1. It may fix the problem.

0 Likes
silentstorn
Journeyman III

Re: 20.4.2 GUI Keeps Crashing

that yielded the same results

0 Likes