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Drivers & Software

somet
Adept II
‎03-20-2020 01:06 AM

20.3.1 AMD Radeon Software keeps closing itself down when I open up the GUI window?

20.3.1 AMD Radeon Software keeps closing itself down when I open up the GUI window? In windows 10, when I double click the icon in the system tray thing, the window will show but if I try and change any setting at all it will just exit the program entirely, even in the system tray. How do I fix this? Is this a know bug?

3 Replies
thecreamsoda
Journeyman III
‎03-25-2020 10:54 PM

Ran into this issue as well, does not seem to be a known issue according to the update notes for 20.3.1. 

michellej
Adept I
‎03-27-2020 08:50 PM

Also having this issue, radeon at time closing on opening.

Powercolor Red Devil RX590 8GB, was not present before last couple updates.

(If damage is done due to the constant resetting of radeon profiles with the radeon settings closure AMD can pay for new GPU's)

raroo
In response to michellej
Journeyman III
‎04-02-2020 05:28 PM

Used the AMDCleanupUtility.exe and it let the download go through. Hope it helps !