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Drivers & Software

deptec
Adept II

Re: 19.8.1 Atikmdag.sys bluescreen 5700 xt

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So do i just download and install or so i need to do something els? And do i need to Update my bios aswell? If yes, how do i do that?

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dru
Adept II

Re: 19.8.1 Atikmdag.sys bluescreen 5700 xt

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Just go to YouTube and search ... Update your bios  ... there are several videos.

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phlogios
Adept II

Re: 19.8.1 Atikmdag.sys bluescreen 5700 xt

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I have the latest bios for x570m pro4 but I still can’t play games. I think maybe the bios doesn’t matter since people with intel chipsets are reporting the same issue with rx5700xt

kaliston
Journeyman III

Re: 19.8.1 Atikmdag.sys bluescreen 5700 xt

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Everyone, try this method.: Go into your BIOS/UEFI, under Advanced, AMD PBS, change PCIEx16 GEN4 to GEN3.

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zantsu
Adept III

Re: 19.8.1 Atikmdag.sys bluescreen 5700 xt

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Don't work for everyone.
For me doesn't work.

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abzexplij
Adept I

Re: 19.8.1 Atikmdag.sys bluescreen 5700 xt

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I was having BSOD's and game freezes, crashes etc. I once found a solution and replied under this topic (driver installed 19.7.3-4 and 5 [not above] with freesync, vsr gpu scale OFF). Now Im using my PC no errors with driver 19.9.1 but after update bios. This Bios update solved all issues for now, but as caution I use PC with freesync VSR gpu scale OFF.

Bios Update Details;

PRIME B450M-K BIOS 1814
1.Improve system performance.
2.Update AM4 Combo PI 1.0.0.3 Patch ABB
a.Fixes a compatibility issue with Destiny 2
b.Fixes an issue with certain Linux distros
c.Removes Gen 4 support when using Ryzen 3000 CPUs
3.Improves EZFlash performance to reduce boot time.

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vegetagaru
Journeyman III

Re: 19.8.1 Atikmdag.sys bluescreen 5700 xt

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Still Having BSOD all day, i did DDU changed registry etc etc.

ROG CROSSHAIR VII HERO (WI-FI) - Bios 2703

AMD 2700X

Sapphire 5700XT Blower - Driver: 19.9.1 - Using DP - 60Hz (75 fails)

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forkwny
Adept II

Re: 19.8.1 Atikmdag.sys bluescreen 5700 xt

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When is the BSoD occurring? During gaming? During web browsing (have you disabled HW acceleration within your web browser)? After disabling HW acceleration in Firefox, Chrome, etc. I have not had a BSoD under 19.9.1. Adrenalin 19.7.5 and older don't seem to have the BSoD issues of 19.8.x and newer.

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vegetagaru
Journeyman III

Re: 19.8.1 Atikmdag.sys bluescreen 5700 xt

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both but more under gaming, sometimes even in iddle it happens, i have a lot of stuff with HW...

this issues r 2months old already, and im already missing my vega64

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blindpanic
Adept III

Re: 19.8.1 Atikmdag.sys bluescreen 5700 xt

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I'm running pretty stable at this point, haven't had a crash in a couple of days.  For me the instabilities seemed to be a combination of hardware acceleration and general problems with the 19.8.1 driver on the 5700, as well as some memory/chipset issues on my x570.  Here's what I've done:

  •  Flashed to 1.0.0.3 Patch ABB bios
  •  Kept bios 100% default besides enabling DOCP
  •  Ensured windows was 100% updated
  •  Installed latest chipset driver from AMD website (NOT ASUS - 1.8.19.0915)
  •  Clean installed GPU driver 19.9.1, haven't touched Radeon Settings and don't plan to
  •  Ensured windows power settings were on Ryzen Performance with all sleep/hibernation disabled

After doing this event viewer is a ton cleaner, I was getting a great deal of WHEA LOGGER warnings a slew of other things. 

From talking to a ton of new 5700/Zen 2 owners, I've learned the biggest difference between people who are having problems with new AMD hardware and those who aren't is driver and windows update install order.  People who are really careful with how they install/update drivers and software seem to be having the best experience.  Before any RMA I would try to start over with a fresh bios flash and 1903 install and carefully apply each piece of software/driver in the correct order.  Here is an install order recommend to me by a reddit user u/idontknowu1 for his x570/5700 build.

"So, I am pretty anal when it comes to these things so I can tell you exactly what I installed and what order. I installed the BIOS update first via thumbdrive using the UEFI updater, installed Windows 1903, ran Windows update and got all the patches and let it install Asus Crate when prompted so I could do Aura sync, reboot, installed the latest AMD chipset driver from AMD's site 1.8.19.0915, reboot, the latest Radeon drivers (19.8.1 at the time), reboot, and the LAN and Audio drivers from the Asus download site for the board, reboot. I installed the Razer Synapse 3.0 and Ryzen Master software last and then started gaming. The only thing I have messed with in Radeon settings is VSR turned on. My BIOS is stock except using DOCP."

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