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Drivers & Software

magicool
Adept II

19.12.3 Radeon Settings not opening anymore

After a while when trying to open Radeon Settings either via context menu on desktop or tray icon the app completely brakes.

All it does after that is loading a translucent window:

Anmerkung 2019-12-20 191613.jpg

Radeon Settings will not react to any input anymore.

You have to kill the task via task manager.

When you restart Radeon Settings again, after killing it, it will bug out directly and not load you have to LOG OFF or RESTART the PC for it to work again.

System infos in DxDiag

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10 Replies
mack0y
Elite

Re: 19.12.3 Radeon Settings not opening anymore

You have to also kill Radeon Settings: Desktop Overlay and Radeon Settings: Host Service.

RX 5700XT
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hossam1basha
Adept I

Re: 19.12.3 Radeon Settings not opening anymore

Do you have and intel HD GPU also alongside the AMD one?

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magicool
Adept II

Re: 19.12.3 Radeon Settings not opening anymore

Thats what I'm doing, I'm killing the whole Task Tree

and this is not an adequate solution in anyways

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mack0y
Elite

Re: 19.12.3 Radeon Settings not opening anymore

Yes

RX 5700XT
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ves
Adept II

Re: 19.12.3 Radeon Settings not opening anymore

Having the same problem. It's not consistent though. 

Can't remember if this happened to me on 19.2.2 but definitely on x.3

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magicool
Adept II

Re: 19.12.3 Radeon Settings not opening anymore

For me for sure not in 19.12.2

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hossam1basha
Adept I

Re: 19.12.3 Radeon Settings not opening anymore

I got the exact same problem before but on an older version of AMD software, if you got an Intel HD GPU either download it's most recent update from your manufacturer's driver site or through windows device manager , after updating the Intel card the AMD software should work normally

Keep me posted

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hossam1basha
Adept I

Re: 19.12.3 Radeon Settings not opening anymore

This is the thread which has the same problem with the fix 

https://community.amd.com/thread/236171 

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magicool
Adept II

Re: 19.12.3 Radeon Settings not opening anymore

I do not have an Intel GPU, only a RX 480

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