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Drivers & Software

ashoxh1
Adept I

18.12.2,18.12.3,19.1.1,19.1.2,19.2.1 exclusive fullscreen alt+tab black screen problem(fixed with 19.2.2)

when i install 18.12.2,18.12.3,19.1.1,19.1.2,19.2.1 monitor goes black like 3 seconds when i alt tab to desktop from games. its happening all apps while apps are using exclusive fullscreen mode.

i've tried to disable freesync, does not work.

i've tried to disable enhanced sync, does not work.

i've tried older drivers such as 18.12.1.1, 18.12.1,18.9.3 and there is no problem on these drivers.

i've tried to disable radeon overlay, does not work.

i've tried to disable upgrade advisor, does not work.

i've tried to enable VSR, does not work.

i've tried to disable GPU Scaling, does not work.

i've tried to change scaling mode and non of them does not work.

i did uninstall all the drivers with DDU in safe mode.

GPU : RX VEGA 64 

CPU : I5 9600K

MOTHERBOARD : Z390 TOMAHAWK

OPERATION SYSTEM : Windows 10 Pro Latest

MEMORY : 2X8 DDR4

MONITOR : VIEWSONIC XG2530 on DisplayPort @240Hz

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20 Replies
jahbroneee
Journeyman III

Re: 18.12.2 and 18.12.3 alt+tab black screen problem

hello,

I have the same problem alt tabbing to Desktop from Company of Heroes 2. I can confirm this is the case with my RX 570 4GB as well as my RX Vega 64. Sometimes the alt tab will work but others the display on my primary cuts out and i have to manually put the primary display's DP into another socket on the GPU and I will get my screen back. Sometimes, both my monitors go black and I can still hear system sounds. This has been happening for the past few driver revisions.

Windows 10 64bit

AMD FX 8300

MSI 990FXA-GD80 V2

16 GB RAM

Vega 64/RX 570

running drivers 18.12.3

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zielho
Adept II

Re: 18.12.2 and 18.12.3 alt+tab black screen problem

Exactly the same problem (vega 56).
When I turn off FreeSync no problems.

Be sure to report the problem inside the radeon driver under preferences > report problem (or something similar using other language).

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kingfish
MVP

Re: 18.12.2 and 18.12.3 alt+tab black screen problem

Report driver issues to AMD > Online Service Request | AMD

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breakinginman
Journeyman III

Re: 18.12.2 and 18.12.3 alt+tab black screen problem

I had to uninstall and go back to 18.11.2.

Both 18.12.2 and 18.12.3 drivers were causing all 3 off my monitors to tun on and off when opening simple applications like Chrome or task manager.  I tried running Malware bytes, uninstalling audio drivers, resetting router, turning cables around and unplugging just my main MSI MPG27CQ 144mhz monitor.   All to no avail.

Finally, found out both drivers are just severely bugged.  Here's what I am running:

AMD 2700X

Powercolor Red Devil 64 Vega (No OC)

MSI MPG27CQ (main)

Samsung C27F398 (secondaries)

I hope AMD will help and fix this with their next driver update.   

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colesdav
MVP

Re: 18.12.2 and 18.12.3 alt+tab black screen problem

Hi.

I have same problem with RX Vega 64 Liquid with both Adrenalin 2019 18.12.2 and 18.12.3, frequently accompanied by black screen, audio buzz and PC freeze on Windows 10.

Bye.

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macshen
Journeyman III

Re: 18.12.2 and 18.12.3 alt+tab black screen problem

This problem still exists in version 19.1.1. I use RX580 8G.

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ashoxh1
Adept I

Re: 18.12.2 and 18.12.3 alt+tab black screen problem

yeah still exists in 19.1.1

vega 64 8gb

  • Radeon Settings may sometimes incorrectly display the previously installed Radeon Software version after upgrade.(still says upgrade to 18.12.2)
  • Some Radeon RX Series graphics products may experience system lag when Alt+Tab is used during gameplay.(still monitor goes black when i alt tab to windows desktop from games)

these are seems like fixed but these are not fixed at all.

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macshen
Journeyman III

Re: "ONLY" on 18.12.2, 18.12.3 and 19.1.1 alt+tab black screen problem

 still exists in version 19.1.2

BTW,I found that this problem only occurred in the DP port, HDMI is not a problem.

whatislove
Adept I

Re: "ONLY" on 18.12.2, 18.12.3 and 19.1.1 alt+tab black screen problem

Yesterday I've installed brand new RX 590 into my brother's PC and encountered pretty much the same issue. With 19.1.1. and 19.1.2 drivers, black screen occurs at Windows logon, while alt-tabing from games, using ctrl+alt+del shortcut (even on desktop) and even when UAC is triggered in Windows. Seems like monitor is losing connection with GPU for like a one second and then input is reconnected (because monitor displays DislayPort input notification). However, when freesync is enabled in monitor settings it gets much worse, input does not come back automatically, I need to manually select it in OSD or turn monitor on and off. this renders freesync basically useless and that is the main feature that made my brother buy AMD card in the first place, even though Nvidia gpus supposedly support it now too - we expected better support with Radeon. That said 18.12.1.1. driver works flawlessly.

Here are his specs:

AMD Ryzen 1400 @3.8 GHz

8GB DDR4 @3133 MHz

MSI B350 Tomahawk

BeQuiet Pure Power 11 CM 600W

Windows 7 SP1 + all updates

Samsung c24fg70 144Hz connected via DisplayPort

I'd really like AMD to at least acknowledge the problem and fix it in the near future 😕 

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