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Drivers & Software

wskyo
Newcomer

新显卡驱动导致系统黑屏

1.更新Adrenalin版驱动之后(17.12.1和17.12.2都存在这个问题),同时打开steam和其他一个游戏(比如风暴英雄,绝地求生大逃杀等等),然后在游戏中按下alt+tab键切换到steam窗口会出现黑屏,之后不论怎么操作键盘都无法恢复正常,只能重启。但是可以知道游戏仍然在运行,因为游戏声音还在播放。(因为黑屏之后操作无法记录所以没有提供相关视频)

2.同样更新Adrenalin版驱动之后(17.12.1和17.12.2都存在这个问题),在win 10系统新建两个桌面,如果在桌面2打开了steam,然后从桌面1点击右下角任务栏处的steam图标切换到桌面2时会出现花屏(类似于幻灯片),卡顿几秒后恢复正常,steam界面会重新刷新(这个问题在附件中有提供)

操作系统:Windows 10 Pro Insider Preview Build 17025.rs_prerelease.171020-1626

CPU: Intel(R) Core(TM) i5-4690K @3.5GHz

内存:8GB(Kingston Fury DDR3 1600 8GB(4GBx2)HX316C10FK2/8)

显卡:蓝宝石 R9 380

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3 Replies
ray_m
Community Manager
Community Manager

Re: 新显卡驱动导致系统黑屏

Please take the time to read the Support Forum Rules & Regulations before making your post.

This is a user to user English language only Support Forum.

Please use one of the freely available translation tools to translate your post into English before posting.

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wskyo
Newcomer

Re: 新显卡驱动导致系统黑屏

The problem is that the computer will  show blurred screen in windows 10 system when  switch desktop from desktop 1 to desktop 2 by click the program icon in the taskbar.

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goodplay
MVP

Re: 新显卡驱动导致系统黑屏

You might also want to post a query on 'tenforums.com', as to whether the issue is related to the insider preview bug,

Fixed on build 17040 ?

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3200c16d kit, Aorus nvme gen4 1tb, Nitro+RX6900XT, RM850.
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