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Drivers & Software

microneko
Journeyman III

μProf Power Profiler Installation Failed on Ubuntu 18.04

Hi,

I'm trying to install μProf 3.1-35 on Ubuntu 18.04. While the existence of AMDPowerProfiler module is confirmed with lsmod,

xxx@xxx:/opt/AMDuProf_3.1-35/bin# lsmod | grep AMD
AMDPowerProfiler 65536 0
xxx@xxx:/opt/AMDuProf_3.1-35/bin# modinfo AMDPowerProfiler
filename: /lib/modules/4.15.0-62-generic/updates/dkms/AMDPowerProfiler.ko
license: Dual MIT/GPL
srcversion: 44490FED67E43CF2D42BC70
depends:
retpoline: Y
name: AMDPowerProfiler
vermagic: 4.15.0-62-generic SMP mod_unload
signat: PKCS#7
signer:
sig_key:
sig_hashalgo: md4

the Power Profiler failed to start.

xxx@xxx:/opt/AMDuProf_3.1-35/bin# AMDuProfCLI timechart --list
/opt/AMDuProf_3.1-35/bin/AMDuProfCLI
ERROR: Power profile driver not installed.
Please install the driver and try again.

I'm wondering how to deal with the situation.

Thanks!

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3 Replies
elstaci
MVP

Re: μProf Power Profiler Installation Failed on Ubuntu 18.04

Try posting your uPROF question at AMD Server Guru Forum. There you may get an answer since many Users post questions there concerning uPROF program even though it is a Server orientated Forum from here: AMD Server Gurus‌ .

Here is an example after using "Search" at AMD Server Gurus:

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kalyanpk
Staff
Staff

Re: μProf Power Profiler Installation Failed on Ubuntu 18.04

Hi microneko,

Can you please let us know the platform on which you are running AMDuProf on?

Also, can you please try un-installing AMDPowerProfiling driver and re-install it by runnin:

./AMDPowerProfilerDriver.sh uninstall

followed by

./AMDPowerProfilerDriver.sh install

If un-install of the driver still throws an error, please do let us know the error.

Thanks,

Kalyan P

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microneko
Journeyman III

Re: μProf Power Profiler Installation Failed on Ubuntu 18.04

Hi Kalyan,

I'm running AMDuProf on AMD Ryzen 7 3800X 8-Core Processor/Ubuntu 18.04.01/Linux version 4.15.0.

Re-install the PorpwerProfiling driver cannot fix the problem.

Besides, I tried calling AMDPowerProfileAPI, and AMDTPwrProfileInitialize returns AMDT_ERROR_PLATFORM_NOT_SUPPORTED

Thanks

-microneko

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