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Journeyman III
Journeyman III

GAMING ISSUE

HI

I have purchased HP 15 AB108AX laptop recently for gaming but, while gaming, application is using integrated gpu instead of dedicated gpu..

i updated all the drivers also then it is not working..

please help

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8 Replies
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Challenger
Challenger

Re: GAMING ISSUE

If you go into the BIOS, there should be a section for Switchable Graphics Mode. Change that to Fixed, then see if the gpu is picked up properly by games.

I would also recommend contacting HP, as the system builder. We'll try our best to help you but the manufacturer will know more than us.

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Challenger
Challenger

Re: GAMING ISSUE

I would be careful with doing that, if the GPU is burned out or something then they wont be able to see the boot screen or any screen at all. I might be wrong.

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Challenger
Challenger

Re: GAMING ISSUE

it should still let him back into BIOS, the switch should be done after POST routine

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Journeyman III
Journeyman III

Re: GAMING ISSUE

thanks for replying

there is no option for switching of graphics in BIOS

and HP customer support refused to help in this issue

any other solution?

thanks

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Adept II
Adept II

Re: GAMING ISSUE

Download GPU-Z and see what it says for your graphics. Also, what shows up under your Windows system properties?

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Challenger
Challenger

Re: GAMING ISSUE

they flat-out refused to do tech support for their own product? vote with your wallet, that's disgusting behavior

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Exemplar
Exemplar

Re: GAMING ISSUE

energy settings -> HIGH Performance mode

should fix it

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Challenger
Challenger

Re: GAMING ISSUE

Take a look at the information in this how-to, and let us know how you get on. Thanks

https://community.amd.com/docs/DOC-1581

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