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asabhy
Journeyman III

Adobe Premiere Pro CC crashes (locked in power saving mode)

Adobe Premiere Pro CC crashes when i drag or try to open any video file

the problem becuase  Adobe Premiere Pro CC is locked on power saving mode in the switchable graphics menu

as the picture below

jyujy6.jpg

soo pleaaaaase fix this issue and unlock Premiere Pro CC

i removed amd catalyst driver and Premiere Pro CC worked fine  with the intel hd graphic

so the prolem is from catalyst

laptop info :
dell 5520

i5 3rd generation

4g ram

intel hd 4000

AMD Radeon HD 7670M Series

windows 8.1 64 bit

catalyst version : 13.11
driver  backdging version : 13.25.18-131129a-165580E-ATI

amd catalyst control center version : 2013.1129.1143.20969

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1 Solution
lunamd
Journeyman III

I just find a solution.Just rename the "Adobe premiere pro.exe" to anything you like.I renamed it to "Adobe premiere pro CC.exe".  AMD Catalyst will recognize it as a new app, and you can change the power setting to Highperformance at all.

View solution in original post

8 Replies
asabhy
Journeyman III

40 views and no answer !!!! 😕

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moska
Journeyman III

i'd also like a fix for this please!

Improved GPU support in Adobe Premiere Pro CC

according to adobe, the card is fully supported. catalyst although, has locked the program to the intel card.

it would be greatly appreciated, if the card would be able to do what it promises.
right now, the only way to get the software to work is to either disable the amd card or remove amdocl64,dll from system32.

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rogvilanggaard
Journeyman III

I have exactly the same problem! Have you found a solution?...

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shaevy
Journeyman III

I have the same problem. Premiere CC always crashes when I open a video file.

I tried many different drivvers I found online. Even the newest catalyst doesnt work.

Samsung Ativ Book 8 NP870Z5E

i7 3635QM generation

8g ram

intel hd 4000

AMD Radeon HD8870M Series

windows 8.1 64 bit

I am very disappointed by AMD and Adobe. I bought this particular laptop for editing videos with Premiere CC on the go and now it doesnt work at all.

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shaevy
Journeyman III

I could fix the problem on my laptop by installing this drivers: http://www.leshcatlabs.net/forums/viewtopic.php?f=6&t=161

Maybe this also works for you.

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lunamd
Journeyman III

I just find a solution.Just rename the "Adobe premiere pro.exe" to anything you like.I renamed it to "Adobe premiere pro CC.exe".  AMD Catalyst will recognize it as a new app, and you can change the power setting to Highperformance at all.

i tried this and it's work ... thanks dude

thanks worked like a charm
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