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aalok
Staff
Staff

Re: Initialising AMDTPowerProfileAPI returns AMDT_ERROR_FAIL

Hi Ken,

Thanks for sharing the results.

Can you please share the output from /tmp/PwrBackendTrace.txt file.This file is created when we execute power profiling and capture some profiling info,  we might get some clue to  debug this failure.

Regards

--Aalok

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kenobrien
Journeyman III

Re: Initialising AMDTPowerProfileAPI returns AMDT_ERROR_FAIL

Hi Aalok,

Thanks for your reply. Here is the contents of that file.

IsDgpuMMIOAccessible:1398-

Command reg 0x100007

GetAvailableSmuList:1642- dGPU mmio access 1

IsSmuLogAccessible:1470- IsSmuLogAccessible: SMU_PM_STATUS_LOG_START failed

GetAvailableSmuList:1671- Device:B7/D0/F0 dev-id:0x67b9, hw-type:6, dev-type:1, model:Hawaii, sname:Hawaii Gemini, ip-ver: 71, access:0

IsDgpuMMIOAccessible:1398-

Command reg 0x100007

GetAvailableSmuList:1642- dGPU mmio access 1

IsSmuLogAccessible:1470- IsSmuLogAccessible: SMU_PM_STATUS_LOG_START failed

GetAvailableSmuList:1671- Device:B8/D0/F0 dev-id:0x67b9, hw-type:6, dev-type:1, model:Hawaii, sname:Hawaii Gemini, ip-ver: 71, access:0

PrepareSystemTopologyInfo:1225-  AMDT_WARN_SMU_DISABLED Apu Smu not accessible

PrepareSystemTopologyInfo:1477-  AMDT_WARN_SMU_DISABLED for dGPU-1

PrepareSystemTopologyInfo:1477-  AMDT_WARN_SMU_DISABLED for dGPU-2

AMDTPwrProfileInitialize:1655- Return code: 0x80080011 counters 0

If there's any more information I can provide, just let me know.

Best Regards,

Ken

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aalok
Staff
Staff

Re: Initialising AMDTPowerProfileAPI returns AMDT_ERROR_FAIL

Hi Ken,

Thanks for your response.

We will try to replicate this issue in our lab. Please give me some time i will come back to you on this.

Regards

Aalok

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kenobrien
Journeyman III

Re: Initialising AMDTPowerProfileAPI returns AMDT_ERROR_FAIL

Thank you very much. I look forward to your findings.

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kenobrien
Journeyman III

Re: Initialising AMDTPowerProfileAPI returns AMDT_ERROR_FAIL

Hi,

Have you been able to replicate this issue in your lab?

Best Regards,

Ken

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aalok
Staff
Staff

Re: Initialising AMDTPowerProfileAPI returns AMDT_ERROR_FAIL

Hi Ken,

Thanks for your reply.

Till now we are not able to reproduce this issue.

Will try it more times, will get back to you on this..

Regards

Aalok

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aalok
Staff
Staff

Re: Initialising AMDTPowerProfileAPI returns AMDT_ERROR_FAIL

Hi Ken,

Thanks for your patience.

Unfortunately we are not able to reproduce this issue in our local setup.

I need some more information from your end to debug it further.

  • Execute the following command

             /sbin/lspci -vnnx | grep VGA -A 20

             This will dump the PCI header information on the screen for VGA controllers. Pls attach that dump

  • Please verify the driver is installed properly via command "lsmod | grep pcore"
  • Execute the command "./CodeXLPowerProfiler -l" and attach the file generated at   " /tmp/PwrBackendTrace.txt"
  • How many PCI slots are available ? Last pci details you attached shows two dGPU attached in your system. Is this issue is seen with single dGPU also? Can you try reproducing this issue  with only one GPU at first PCI slot
  • Make sure your catalyst driver is updated once you change the configuration

Regards,

Aalok

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