Hi, I have 30 desktop computers with Radeon HD 6450 video cards. Initially had to install Catalyst 12.4 manually on each machine. I would like to update to Catalyst 12.6, but it does not seem possible to do so automatically. I am trying to deploy using group policy but when I try to add the MSI file I get the following error:
"Add operation failed. Unable to extract deployment information from the package. Run validation on the package to ensure that the package is correct."
I do not get this error on any of the other packages (Hydravision, SteadyVision, etc). I have tried all the solutions on Google, but none have helped. Any advice would be appreciated.
Hello!
Since you haven't got any replies yet in the software developers forum, you might try using the following resources:
Try posting Catalyst questions in the Catalyst forum here: http://forums.amd.com/game/categories.cfm?catid=428&entercat=y
If you've found a Catalyst bug, you can file a report here: http://www.amdsurveys.com/se.ashx?s=5A1E27D20B2F3EC4
If you are not sure if you've found a bug or if you just want to talk to someone at AMD about your issue, you can contact AMD support either by email (http://emailcustomercare.amd.com/) or by phone (http://support.amd.com/us/contacts/Pages/global-technical-support.aspx)
Good luck!
Kristen