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zwartan
Journeyman III

Triangle flicker problem in our Game with many Radeon Cards

Dear AMD,

In our DirectX 9 based game Istanbul Kiyamet Vakti:

http::www.istanbuloyun.com

we have the problem of triangle flicker accross the whole screen occasionally only on Radeon cards.

The game is an MMORPG and has over 700K registered and 15K daily unique players in Turkey.

Here are some screenshots and some related driver update notes.

How can we solve the problem for our gamers?

http://img18.imageshack.us/img18/2148/ekran122309172822.jpg

http://img697.imageshack.us/img697/674/ekran122309172823.jpg

http://support.amd.com/us/kbarticles/Pages/AMDCatalyst115ahotfix.aspx

http://www.zalamander.se/ohoh3.jpg

 

We dont want to tell our players to switch to another graphics card brand cause we believe in competition and its positive outcomes.

Best regards,

P.S: I can send some DXdiag files as well.

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zwartan
Journeyman III

Triangle flicker problem in our Game with many Radeon Cards

Here is a dxdiag:

------------------
System Information
------------------
Time of this report: 6/5/2011, 20:09:46
       Machine name: SHEKILLSIZ-PC
   Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
           Language: Turkish (Regional Setting: Turkish)
System Manufacturer: FOXCONN
       System Model: A6VMX
               BIOS: BIOS Date: 12/05/07 18:45:08 Ver: 08.00.14
          Processor: AMD Phenom(tm) 9550 Quad-Core Processor (4 CPUs), ~2.2GHz
             Memory: 3072MB RAM
Available OS Memory: 3072MB RAM
          Page File: 2998MB used, 3142MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: The file aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: ATI Radeon HD 3400 Series
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x95C5)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_95C5&SUBSYS_20021787&REV_00
     Display Memory: 1786 MB
   Dedicated Memory: 506 MB
      Shared Memory: 1279 MB
       Current Mode: 1680 x 1050 (32 bit) (59Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: PTS089A
        Native Mode: 1680 x 1050(p) (59.954Hz)
        Output Type: HD15
        Driver Name: aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1077 (English)
     Driver Version: 8.850.6.0
        DDI Version: 10.1
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 5/5/2011 08:31:16, 676864 bytes
        WHQL Logo'd: No
    WHQL Date Stamp: None
  Device Identifier: {D7B71EE2-D685-11CF-0270-0800BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x95C5
          SubSys ID: 0x20021787
        Revision ID: 0x0000
 Driver Strong Name: oem74.inf:ATI.Mfg.NTx86.6.1:ati2mtag_RV610:8.850.6.0:pci\ven_1002&dev_95c5
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

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avk
Adept III

Triangle flicker problem in our Game with many Radeon Cards

Please try Catalyst Crew Survey.

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