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bsp2020
Challenger

JPEG decoding is broken with Catalyst driver

I just confirmed that installing Catalyst driver (Omega as well as older versions) breaks Windows Photo Viewer. Uninstalling the driver completely using amdcleanuputility.exe restores the Windows Photo Viewer functionality. With Catalyst driver installed, I can view 1 or 2 pictures then only black screen is displayed as shown below. I think it is related to JPEG decoding feature of Catalyst driver.

CatalystBug.png

My system spec : Kaveri A10 7850K with ASUS A88X-PRO running Win8.1 x64

SystemSpec.png

Where is the right place to report Catalyst bug?

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1 Solution
jtrudeau
Staff

Latest update.

This is a known issue. The fix is not present in any available release, but now that it's fixed it should show up soon in an upcoming Catalyst beta.

WORKAROUND:

The workaround is "Rename amf-wic-jpeg-decoder32.dll and amf-wic-jpeg-decoder64.dll (directory: C:\Program Files\Common Files\ATI Technologies\Multimedia)".

It doesn't matter what you choose for a new name for the files.  What this will do is break the connection to the problematic files and the system will revert to the default Windows decoder.

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