Hi everyone/AMD Support,
I have an AMD Radeon HD 6310 running Windows 7 32bit with Catalyst 12.3 driver.
The problem I've having is that svchost.exe is using ~20% CPU all the time. The svchost is hosting Power, PlugPlay, and DcomLaunch.
When I launch ProcessMonitor it gets inundated with registry accessing from the svchost process to the point of about 20,000+ entries per second repeating over and over like below, yes that is not a typo twenty thousand+ per second.
I've read on another forum that disabling enhancements for audio will fix it as the device is testing the hardware for compatibility for audio enhancements just in case you want to use them but this does not resolve the problem.
Any ideas on how to stop it as it is causing audio glitching and jerky video playback, as well as heating up the unit when it should be idle?
Kind regards, Tim.
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\Properties NAME NOT FOUND Desired Access: Query Value
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_00#8&2c6626c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\# SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_00#8&2c6626c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegQueryValue HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_00#8&2c6626c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\DeviceInstance SUCCESS Type: REG_SZ, Length: 92, Data: HID\VID_10D5&PID_0004&MI_00\8&2c6626c6&0&0000
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_00#8&2c6626c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_00#8&2c6626c6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\# SUCCESS
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col01#8&14a29a81&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\# SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col01#8&14a29a81&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegQueryValue HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col01#8&14a29a81&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\DeviceInstance SUCCESS Type: REG_SZ, Length: 104, Data: HID\VID_10D5&PID_0004&MI_01&Col01\8&14a29a81&0&0000
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col01#8&14a29a81&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col01#8&14a29a81&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\# SUCCESS
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col02#8&14a29a81&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}\# SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col02#8&14a29a81&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegQueryValue HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col02#8&14a29a81&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}\DeviceInstance SUCCESS Type: REG_SZ, Length: 104, Data: HID\VID_10D5&PID_0004&MI_01&Col02\8&14a29a81&0&0001
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col02#8&14a29a81&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col02#8&14a29a81&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}\# SUCCESS
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col03#8&14a29a81&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}\# SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col03#8&14a29a81&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Query Value
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegQueryValue HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col03#8&14a29a81&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}\DeviceInstance SUCCESS Type: REG_SZ, Length: 104, Data: HID\VID_10D5&PID_0004&MI_01&Col03\8&14a29a81&0&0002
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col03#8&14a29a81&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_10D5&PID_0004&MI_01&Col03#8&14a29a81&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}\# SUCCESS
02:30.2 svchost.exe 692 RegCreateKey HKLM\System\CurrentControlSet\Control\DeviceClasses REPARSE Desired Access: All Access
02:30.2 svchost.exe 692 RegCreateKey HKLM\System\CurrentControlSet\Control\DeviceClasses SUCCESS Desired Access: All Access
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: All Access
02:30.2 svchost.exe 692 RegCloseKey HKLM\System\CurrentControlSet\Control\DeviceClasses SUCCESS
02:30.2 svchost.exe 692 RegQueryValue HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\Default NAME NOT FOUND Length: 44
02:30.2 svchost.exe 692 RegEnumKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Index: 0, Name: ##?#HID#VID_046D&PID_C03D#7&28475d79&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_046D&PID_C03D#7&28475d79&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Desired Access: Read
02:30.2 svchost.exe 692 RegEnumKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_046D&PID_C03D#7&28475d79&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} SUCCESS Index: 0, Name: #
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_046D&PID_C03D#7&28475d79&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\# SUCCESS Desired Access: Read
02:30.2 svchost.exe 692 RegOpenKey HKLM\System\CurrentControlSet\Control\DeviceClasses\{4d1e55b2-f16f-11cf-88cb-001111000030}\##?#HID#VID_046D&PID_C03D#7&28475d79&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\#\Control NAME NOT FOUND Desired Access: Read
Hello!
Since you haven't gotten any replies on the forums yet, try contacting AMD Support by email here: http://emailcustomercare.amd.com/
or by phone here: http://support.amd.com/us/contacts/Pages/global-technical-support.aspx
Good luck!
Kristen